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La Quinta Inn Austin Capitol Downtown
- Hospitality
- Austin, TX
About this business
Location details
300 East 11th St, Austin, TX, 78701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Exceptional
Good
Pleasant
Good It seemed to have a roach problem, not terrible but yet. Also. Bathroom lights had lots of dead bugs in them. AC worked but barely. It got hotter during the night if that's possible. Staff was very nice and friendly. Said would call exterminators.
Business response:
Dear Terry, We are so sorry that you had to experience those unwanted guests, but do appreciate you bringing it to our attention so that we could take care of it immediately. As for the AC, because of your valuable feedback, it has been replaced, blowing cold and ready for your next visit. Thank you for being our guest and we hope to see you again soon!
Thanks so much for a great stay! Two of our colleagues stayed at La Quinta for a professional conference in Austin in August 2019. The staff was extremely helpful and accommodating for our team, and helped us with some extra luggage and materials we had to take along with us. We had a great stay. Thank you to Susanne and the La Quinta team, who helped make our visit to Austin a success!
Business response:
Dear Mariel, Thanks so much for such kind feedback regarding your stay at La Quinta Austin Capitol. It is our goal to not only meet your expectations, but exceed them and it means the world to all of us that the service you received from our team made a difference in your stay. I believe that our people are our most valuable resource in creating meaningful experiences and authentic guest connections and nothing makes me more proud than a compliment directed specifically toward our staff. We hope to have earned your loyalty a... read more
Good
Excellent The plug for the tv was broken, so it was plugged into the plug for the lightswitch. Minor annoyance, but I hope they fix it.
Business response:
Dear Justin, We apologize for the maintenance issue, which was addressed immediately after you checked out. Thank you for being our guest and for bringing that to our attention. We are glad that you enjoyed your stay otherwise and hope to see you again soon!
Good
The best N/A Great time
Frequently asked questions about La Quinta Inn Austin Capitol Downtown
How is La Quinta Inn Austin Capitol Downtown rated?
La Quinta Inn Austin Capitol Downtown has a 2.8 star rating with 11,124 reviews.
When is La Quinta Inn Austin Capitol Downtown open?
La Quinta Inn Austin Capitol Downtown is closed now. It will open at 12:00 p.m.