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La Quinta Inn Austin Capitol Downtown
- Hospitality
- Austin, TX
About this business
Location details
300 East 11th St, Austin, TX, 78701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Decent No fridge in the room. Parking price, too expensive for price of the room. No where for guest to park. Parking is very confusing and was over charged. Patrick at check in was great! Very patient and understanding!
Business response:
Thank you for taking the time to provide feedback about your recent stay with us. We were happy to see that your experience with our team were positive. We do have a select number of rooms with refrigerators in them and they can be booked using the descriptors on the room types to clarify. As with any downtown hotel parking charges will apply, our apologies is this was not communicated at time of booking. Again, thank you for your feedback and we look forward to seeing you again soon should your travels bring you back this w... read more
Excellent
Exceptional The disrespectful marines next door, it is downtown Austin. It could have been worse. The staff was very friendly and helpful all good vibes.
Business response:
Thank you for taking the time to provide feedback about your recent stay with us. We were happy to see that our staff was friendly with good vibes, but disheartened that noisy neighbors may have affected your stay overall. We do have security at night to help minimize noise complaints when they occur. Again thank you for your feedback and we look forward to seeing you again soon.
Excellent
Good
הכל טוב כפי שציינתי. תוספת עבור חנייה בשטח המלון כשבסמיכות למלון, נאמר לי ע"י פקידות הקבלה, חנייה,הינה בתשלום עד חצות. די נראה לי מוזר,אולם לאחר נסיעה ארוכה של כשבע שעות לא היו לי כל אנרגיות לבדוק אלטרנטיבה לחנינה מחוץ למלון ארוחת בוקר קונטנינטלית. טיפוסית אמריקאית. במהותה אינה בריאה אולם מספקת. חשוב לציין כי המלון גובה סך של 25 $ עבור חנייה ללילה אחד.די הופתעתי אולם שילמתי.מעבר לכך אין תלונות. מיקום המלון במרחק הליכה ממרכז העיר מהווה מיתרון מהותי.תודה
Business response:
תודה שהקדשת מזמנך לספק משוב על השהייה האחרונה שלך איתנו. שמחנו לראות שהמיקום שלנו מתאים לצרכים שלך. אנחנו עושים תשלום עבור חניה כמו נפוץ עבור רוב המלונות במרכז העיר. ההתנצלויות שלנו לא נמסרו מראש. שוב, תודה על שיתוף המשוב שלך ואנו מצפים לראות אותך בקרוב!
Best location! The open corridors make the hotel look like a motel but rooms were really good inside. Corridors and pallier were kind of dirty. Valet parking overpriced. The location is the best. The rooms were very tidy and clean but the common areas (like corredors) were not. Breakfast was quite complete.
Business response:
Thank you for sharing your feedback about your recent stay. We were happy to see that our location worked for your and that the rooms were clean and meet your needs. We'll share your comments with the team regarding the corridors as we need to work harder to ensure the entire building is clean. Again, thank you for your feedback and we look forward to seeing you again soon!
For the first impression (From the outside), I was worried but the room and staff were very nice. The hotel is definitely dated. They were doing maintenance on the stair closest to my room so that was inconvenient. The pillows were wonderful. The room was very clean and the staff was nice.
Business response:
Thank you for taking the time to share your feedback about your recent stay. We were happy to see that although your first impression wasn't fabulous that we were able to provide you a clean and satisfactory stay. Our apologies that the maintenance work on the stairwell was inconvenient, its hard to find the right time to do necessary work without offsetting guests needs. Your comments will be shared with the team. Again, thank you for your review!
Good
Frequently asked questions about La Quinta Inn Austin Capitol Downtown
How is La Quinta Inn Austin Capitol Downtown rated?
La Quinta Inn Austin Capitol Downtown has a 2.8 star rating with 11,700 reviews.
When is La Quinta Inn Austin Capitol Downtown open?
La Quinta Inn Austin Capitol Downtown is closed now. It will open tomorrow at 12:00 p.m.