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La Quinta Inn Austin Capitol Downtown
- Hospitality
- Austin, TX
About this business
Location details
300 East 11th St, Austin, TX, 78701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
For the first impression (From the outside), I was worried but the room and staff were very nice. The hotel is definitely dated. They were doing maintenance on the stair closest to my room so that was inconvenient. The pillows were wonderful. The room was very clean and the staff was nice.
Business response:
Thank you for taking the time to share your feedback about your recent stay. We were happy to see that although your first impression wasn't fabulous that we were able to provide you a clean and satisfactory stay. Our apologies that the maintenance work on the stairwell was inconvenient, its hard to find the right time to do necessary work without offsetting guests needs. Your comments will be shared with the team. Again, thank you for your review!
Good
Awesome Fox News was taken off the tv.
Business response:
Dear Rayk2015, Thanks so much for your feedback regarding your stay at La Quinta Austin Capitol. It is our goal to not only meet your expectations, but exceed them and it means the world to our entire team that we were able to deliver such an exceptional experience for you. Your loyalty is very important to us so if there is anything that we can do to make your next visit more enjoyable, including changing the channel :) we would be more than happy to do it. Thanks for staying with us and we look forward to welcoming you aga... read more
Not so bad. The bathtub drain was clogged. I had standing water when showering. The walls were very thin. I could hear conversations in the next room. Spacious room with conformable beds. The front desk and housekeeping staff were amazing.
Business response:
Dear Kohei, Thanks so much for your feedback regarding your stay at La Quinta Austin Capitol. It is our goal to not only meet your expectations, but exceed them and it means the world to all of us that the service you received from our team made a difference in your stay. I believe that our people are our most valuable resource in creating meaningful experiences and authentic guest connections and nothing makes me more proud than a compliment directed specifically toward our staff. Anytime there is anything less than perfect... read more
Good They discontinued Fox News
Business response:
Thanks so much for your feedback regarding your stay at La Quinta Austin Capitol. It is our goal to not only meet your expectations, but exceed them and it means the world to our entire team that we were able to deliver such an exceptional experience for you. Your loyalty is very important to us so if there is anything that we can do to make your next visit more enjoyable, including changing the channel :) we would be more than happy to do it. Thanks for staying with us and we look forward to welcoming you again soon!
Pleasant
Exceptional Proximity to DT/music venues
Business response:
Thank you for providing feedback about your recent stay. We were delighted to see that you enjoyed your time with us and we look forward to seeing you again soon! Have a great day!
Awesome
Good The walls were quite thin and we could hear the cars in the lot and our neighbor coughing at night (and other conversations being had). Location
Business response:
Thank you for taking the time provide feedback about your recent experience at our hotel. We were happy to see our location worked for your needs but was disappointed that the walls thinner than you anticipated and caused your stay to be less than satisfactory. Again, thank you and we hope to see you again should your travels bring you back this way. Have a good day!
Frequently asked questions about La Quinta Inn Austin Capitol Downtown
How is La Quinta Inn Austin Capitol Downtown rated?
La Quinta Inn Austin Capitol Downtown has a 2.8 star rating with 11,346 reviews.
When is La Quinta Inn Austin Capitol Downtown open?
La Quinta Inn Austin Capitol Downtown is closed now. It will open at 12:00 p.m.