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La Quinta Inn Austin Capitol Downtown
- Hospitality
- Austin, TX
About this business
La Quinta Inn Austin Capitol provides a complimentary breakfast that is more than just your average continental breakfast. Along with cereal, muffins, coffee and juice machine, there are also hot waffles, fresh fruit, eggs, pastries and yogurt. Word of warning, this hotel does not have free parking. The hotel is set in a great location right off of Interstate Highway 35, making it easy to get in and out of downtown Austin. This is a pet-friendly establishment. Other facilities include an outdoor pool, fitness center and inte... read more
Location details
300 East 11th St, Austin, TX, 78701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Pleasant
Good Outdated hotel, issues with the shower in my first room. Although I was efficiently moved to a new room, the new room hadn't been cleaned properly and there was a sticky stain on the carpet and towels missing. As it was midnight I didn't complain again, but staff handled it well. Breakfast was not clearly advertised for what it was, microwave biscuits and make your own waffles, also for a very limited time frame. Beds were comfy and staff were very accommodating. Location was excellent and rooms very quiet
Business response:
While we thank you for your kind words regarding our staff, we are dismayed that we fell short of your expectations. We sincerely apologize for the issues you experienced during your stay. Your concerns will be shared with our housekeeping and laundry team. Rest assured, your comments are taken to heart and we will do everything we can to improve. Thank you for sharing with us and we hope to see you soon. Sincerely, LQ Customer Care
Very Good
Good location but not clean Room wasn’t very clean, there were roaches, stains in the toilet and it absolutely stunk of cigarettes for my entire stay even though it’s a nonsmoking room and I don’t smoke. Room was not serviced in 5 nights either…. Staff were friendly and the location is hard to beat being that close to all the bars and restaurants!
Business response:
Thank you for your review. We will share your compliments with our front desk team. We are sorry to learn of the difficulties you experienced and your comments have been passed on to our management team. Rest assured we will do everything we can to improve. We very much appreciate your business and thank you for staying with us. Looking forward to your next stay. Sincerely, LQ Customer Care
Exceptional
It was just a place to stay. No thrills. Well for starters, there could have been breakfast food available. Location good. Breakfast needed a lot of help.
Great for the location and money. Not for the luxurious or dainty. I will be staying again A bit dirty around the property (outside the room) and the walls are very thin. I could hear my neighbors pretty well Property itself could use a bit if a renovation, but room was clean, smelled good when I arrived. I was happy
Business response:
Thank you for taking the time to review our hotel. We apologize for any inconvenience, what you experienced is one of many stages of our renovation. It would be such a pleasure to welcome you back to our new and improved hotel! Sincerely, LQ Customer Care
Pleasant
Good
Frequently asked questions about La Quinta Inn Austin Capitol Downtown
How is La Quinta Inn Austin Capitol Downtown rated?
La Quinta Inn Austin Capitol Downtown has a 4 star rating with 5,824 reviews.
When is La Quinta Inn Austin Capitol Downtown open?
La Quinta Inn Austin Capitol Downtown is closed now. It will open at 12:00 p.m.