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La Quinta Inn Austin Capitol Downtown
- Hospitality
- Austin, TX
About this business
La Quinta Inn Austin Capitol provides a complimentary breakfast that is more than just your average continental breakfast. Along with cereal, muffins, coffee and juice machine, there are also hot waffles, fresh fruit, eggs, pastries and yogurt. Word of warning, this hotel does not have free parking. The hotel is set in a great location right off of Interstate Highway 35, making it easy to get in and out of downtown Austin. This is a pet-friendly establishment. Other facilities include an outdoor pool, fitness center and inte... read more
Location details
300 East 11th St, Austin, TX, 78701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Good location, poor cleanliness The room was filthy. The carpet full of dust and blood stains. The room smelled of death Great location
Business response:
We were very disappointed to read of your experience during your stay with us. While an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. We certainly empathize regarding the points you mention in your review, especially the odor you experienced. We will look into each issue that you have noted in an attempt to correct and improve our hotel. LQ Customer Care
It was okay to stay the night but next time we’ll book in advance to secure lodging Parking not included, mandatory valet, no refrigerator, no microwave Location
I'll stay there again if visiting Austin. Location was great.
Very Good
Was ok, but not good regarding fresh linen. Main door to unit was swollen and didn't shut properly. We stayed for 4 nights and didn't get clean towel or sheets at all. Breakfast was a bit slack. Not a lot of choice. Bed was comfortable
Good
Good Housekeeping Location
Business response:
Thanks for your review. Cleanliness is an important standard of service at La Quinta. Please accept our sincerest apology for not meeting your or our own expectations during your visit. Your feedback has been shared with our housekeeping team to prevent this from happening in the future. We appreciate your business and hope to see you again. Sincerely, LQ Customer Care
Good Outdated. Maintenance issues. Valet only. Loud guests. Location close to downtown
Business response:
Thank you for your feedback. We apologize for the issues that you experienced during your stay. Your comments will be shared with our maintenance staff, so that we may improve our operation and prevent similar situations from occurring. We hope you’ll once again choose us for your lodging needs. Respectfully, LQ Customer Care
Very Good
Frequently asked questions about La Quinta Inn Austin Capitol Downtown
How is La Quinta Inn Austin Capitol Downtown rated?
La Quinta Inn Austin Capitol Downtown has a 4 star rating with 5,824 reviews.
When is La Quinta Inn Austin Capitol Downtown open?
La Quinta Inn Austin Capitol Downtown is closed now. It will open at 12:00 p.m.