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La Quinta Inn Austin Capitol Downtown
- Hospitality
- Austin, TX
About this business
Location details
300 East 11th St, Austin, TX, 78701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Fu I enjoyed Austin Every thing will be back to Austin soon
Business response:
It’s great to know that your stay with us at La Quinta Inn & Suites was as enjoyable as we hoped it would be. We will be sure to share your fantastic comments with our housekeeping and maintenance teams, who take special pride in the upkeep of our rooms. We’re looking forward to having you again as our guests! Sincerely, LQ Customer Care
Pleasant
Good Outdated hotel, issues with the shower in my first room. Although I was efficiently moved to a new room, the new room hadn't been cleaned properly and there was a sticky stain on the carpet and towels missing. As it was midnight I didn't complain again, but staff handled it well. Breakfast was not clearly advertised for what it was, microwave biscuits and make your own waffles, also for a very limited time frame. Beds were comfy and staff were very accommodating. Location was excellent and rooms very quiet
Business response:
While we thank you for your kind words regarding our staff, we are dismayed that we fell short of your expectations. We sincerely apologize for the issues you experienced during your stay. Your concerns will be shared with our housekeeping and laundry team. Rest assured, your comments are taken to heart and we will do everything we can to improve. Thank you for sharing with us and we hope to see you soon. Sincerely, LQ Customer Care
Very Good
Good location but not clean Room wasn’t very clean, there were roaches, stains in the toilet and it absolutely stunk of cigarettes for my entire stay even though it’s a nonsmoking room and I don’t smoke. Room was not serviced in 5 nights either…. Staff were friendly and the location is hard to beat being that close to all the bars and restaurants!
Business response:
Thank you for your review. We will share your compliments with our front desk team. We are sorry to learn of the difficulties you experienced and your comments have been passed on to our management team. Rest assured we will do everything we can to improve. We very much appreciate your business and thank you for staying with us. Looking forward to your next stay. Sincerely, LQ Customer Care
Exceptional
It was just a place to stay. No thrills. Well for starters, there could have been breakfast food available. Location good. Breakfast needed a lot of help.
Great for the location and money. Not for the luxurious or dainty. I will be staying again A bit dirty around the property (outside the room) and the walls are very thin. I could hear my neighbors pretty well Property itself could use a bit if a renovation, but room was clean, smelled good when I arrived. I was happy
Business response:
Thank you for taking the time to review our hotel. We apologize for any inconvenience, what you experienced is one of many stages of our renovation. It would be such a pleasure to welcome you back to our new and improved hotel! Sincerely, LQ Customer Care
Pleasant
Frequently asked questions about La Quinta Inn Austin Capitol Downtown
How is La Quinta Inn Austin Capitol Downtown rated?
La Quinta Inn Austin Capitol Downtown has a 2.8 star rating with 11,686 reviews.
When is La Quinta Inn Austin Capitol Downtown open?
La Quinta Inn Austin Capitol Downtown is closed now. It will open at 12:00 p.m.