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La Quinta Inn Austin Capitol Downtown
- Hospitality
- Austin, TX
About this business
Location details
300 East 11th St, Austin, TX, 78701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Exceptional
It was just a place to stay. No thrills. Well for starters, there could have been breakfast food available. Location good. Breakfast needed a lot of help.
Great for the location and money. Not for the luxurious or dainty. I will be staying again A bit dirty around the property (outside the room) and the walls are very thin. I could hear my neighbors pretty well Property itself could use a bit if a renovation, but room was clean, smelled good when I arrived. I was happy
Business response:
Thank you for taking the time to review our hotel. We apologize for any inconvenience, what you experienced is one of many stages of our renovation. It would be such a pleasure to welcome you back to our new and improved hotel! Sincerely, LQ Customer Care
Pleasant
Good
The property was within walking distance of many of Austin's attractions and proximate to freeway. Valet parking was expensive and valet not always in position. Rather than anticipate consumables running short, management tended to wait for things to run out before taking any action. Some of the staff were sullen and gave the impression that customer service was a chore and they hated the job. Property was tired and in need of a refresh. Location was excellent. Room was large. Included breakfast was a bonus.
Business response:
Thank you for your review. We truly regret that the parking was not what you have expected. Your comments and suggestions will be forwarded to the hotel management team for consideration. We apologize for any miscommunication. We hope you will once again choose us for your lodging needs. Respectfully, LQ Customer Care
Exceptional Clean and comfortable
Business response:
Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate you complementing our customer service. Our staff members take their roles in our industry very seriously and try, every day to provide that quality customer service that our guests expect. Sincerely, LQ Customer Care
Very Good
Exceptional Que sólo un día no pasaron a hacer el aseo La ubicación
Business response:
Thanks for your review. Cleanliness is an important standard of service at La Quinta. Please accept our sincerest apology for not meeting your or our own expectations during your visit. Your feedback has been shared with our housekeeping team to prevent this from happening in the future. We appreciate your business and hope to see you again. Sincerely, LQ Customer Care
Frequently asked questions about La Quinta Inn Austin Capitol Downtown
How is La Quinta Inn Austin Capitol Downtown rated?
La Quinta Inn Austin Capitol Downtown has a 2.8 star rating with 11,295 reviews.
When is La Quinta Inn Austin Capitol Downtown open?
La Quinta Inn Austin Capitol Downtown is closed now. It will open at 12:00 p.m.