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La Quinta Inn Austin Capitol Downtown
- Hospitality
- Austin, TX
About this business
Location details
300 East 11th St, Austin, TX, 78701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Very Good The building itself was a little run down for a downtown location, elevators on the property needed work but got us to our floor, you need to pay for parking, and it's valet plus it wasn't cheap to park overnight. Rooms were cozy, cool and clean, towels and toilet tissue were stocked properly, the breakfast wasn't anything special but it was decent! I was greeted kindly!
Business response:
Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We hope to welcome you back to the hotel soon! Respectfully, LQ Customer Care
Very Good Матракът на разтегателния диван беше на буци. Не можеше да се спи на него. Специално писахме, че голямата ни дъщеря ще спи там. Матракът на спалнята беше превъзходен.
Business response:
Thank you for your review. We are happy that you enjoyed our comfortable beds. However, we are sorry to hear that you were not satisfied with the hotel in general. This is definitely not the kind of experience we want our guests to have. Providing a clean, comfortable room to our guests is important to us. We will make sure your comments are shared with our Management Team, so we can use them for further training purposes. We do hope you choose us for your future travels. Respectfully, LQ Customer Care
Pleasant and reasonable price. Valet only parking was expensive and unexpected. Friendly staff. Great location.
Business response:
sorry for the inconvenience on parking
Good
Very Good Location was great.
Business response:
Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We hope to welcome you back to the hotel soon! Respectfully, LQ Customer Care
Very Good
Pretty quiet, bed was comfortable and the cooling system was good, especially with the hot Texas weather. Parking cost is kind of high for such an old property ($50.00). Pool is small. Mold in shower, room had an odor. Good location
Business response:
Thank you for being a guest of our hotel and for sharing your thoughts. We take the cleanliness of our rooms very seriously. Our own standards are very high and include inspecting rooms to ensure they are as clean as can be. We strive to offer a comfortable stay for our guests and it seems we fell short during your stay. Thank you again for choosing to stay at our hotel, and I hope you will give us a chance to redeem ourselves on a future visit. LQ Customer Care
Overall good no disturbance and people around us were friendly and staff was amazing! Our room restroom was dirty The staff and Valet
Business response:
Thank you for your feedback of your recent stay with us. We understand you were unhappy with the cleanliness of your room and we are very sorry for this experience. We take pride in our guests being satisfied and apologize that we were unable to meet that expectation. The Hotel Management Team will be working with our housekeeping staff to prevent this from happening in the future. We hope you will consider staying with us again. Respectfully, LQ Customer Care
Feels like coming home when we stay here Excellent staff. Like coming home
Business response:
Thank you for your wonderful remarks, which we will share with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon. Sincerely, LQ Customer Care
Frequently asked questions about La Quinta Inn Austin Capitol Downtown
How is La Quinta Inn Austin Capitol Downtown rated?
La Quinta Inn Austin Capitol Downtown has a 2.8 star rating with 11,295 reviews.
When is La Quinta Inn Austin Capitol Downtown open?
La Quinta Inn Austin Capitol Downtown is closed now. It will open at 12:00 p.m.