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La Quinta Inn Austin Capitol Downtown
- Hospitality
- Austin, TX
About this business
Location details
300 East 11th St, Austin, TX, 78701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Pleasant
Great location and great value. Poor staff Bad worker at desk. She was ignoring customers and on her cell phone having full on screaming matches with boyfriend. A man in front of me was like, “ Excuse me, could I check in?” It was like a bad sitcom and every time I went through lobby! she was on her phone yelling at someone. Great location halfway between university and downtown walkable to both!!! Lovely pool, but NOT OPEN. Very quiet, great AC I could blast it.
Business response:
Thank you for staying with us and taking the time to share your feedback. We apologize for any inconvenience you may have experienced. The hotel management team will be advised of your review in an effort to improve our services. Again, we appreciate your feedback and hope you will provide us another opportunity to serve you in the future. Sincerely, LQ Customer Care
okay overall some lady was very unpolite and unwelcoming. Room was kinda dirty great location
Business response:
Thank you for being a guest of our hotel and for sharing your thoughts. We take the cleanliness of our rooms very seriously. Our own standards are very high and include inspecting rooms to ensure they are as clean as can be. We strive to offer a comfortable stay for our guests and it seems we fell short during your stay. Thank you again for choosing to stay at our hotel, and I hope you will give us a chance to redeem ourselves on a future visit. LQ Customer Care
I always stay at this property when I visit Austin Rooms need dusting at least once a week. location and price
Business response:
Thank you for being a guest of our hotel and for sharing your thoughts. We take the cleanliness of our rooms very seriously. Our own standards are very high and include inspecting rooms to ensure they are as clean as can be. We strive to offer a comfortable stay for our guests and it seems we fell short during your stay. Thank you again for choosing to stay at our hotel, and I hope you will give us a chance to redeem ourselves on a future visit. LQ Customer Care
it was good except the parking they only had valet parking. which was expensive and if you didn’t park there you’d have to park at a parking garage and walk back to hotel
Business response:
Thank you for your wonderful remarks, which we will share with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon. Sincerely, LQ Customer Care
Exceptional
Pleasant
Exceptional value for money
Business response:
Thank you for your review. This is definitely not the kind of experience we want our guests to have. We are so sorry about the issues you encountered as our pricing is in line with similar properties in this area. While an apology will regrettably not alter the outcome of your experience on this occasion, We do extend it with all sincerity. It appears we failed to meet expectation and we hope that you will consider giving us another opportunity. Sincerely, LQ Customer Care
Pleasant
Frequently asked questions about La Quinta Inn Austin Capitol Downtown
How is La Quinta Inn Austin Capitol Downtown rated?
La Quinta Inn Austin Capitol Downtown has a 2.8 star rating with 11,317 reviews.
When is La Quinta Inn Austin Capitol Downtown open?
La Quinta Inn Austin Capitol Downtown is closed now. It will open at 12:00 p.m.