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La Quinta Inn Austin Capitol Downtown

4.0

About this business

La Quinta Inn Austin Capitol provides a complimentary breakfast that is more than just your average continental breakfast. Along with cereal, muffins, coffee and juice machine, there are also hot waffles, fresh fruit, eggs, pastries and yogurt. Word of warning, this hotel does not have free parking. The hotel is set in a great location right off of Interstate Highway 35, making it easy to get in and out of downtown Austin. This is a pet-friendly establishment. Other facilities include an outdoor pool, fitness center and inte... read more

Location details

300 East 11th St, Austin, TX, 78701, United States

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WeekdayScheduleStatus
Mon12:00 p.m. to 12:00 p.m.
Tue12:00 p.m. to 12:00 p.m.
Wed12:00 p.m. to 12:00 p.m.
Thu12:00 p.m. to 12:00 p.m.
Fri12:00 p.m. to 12:00 p.m.
Sat12:00 p.m. to 12:00 p.m.
Sun12:00 p.m. to 12:00 p.m.
4.05,825 reviews
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Pamela's profile image
2 years ago

This was the perfect place for me to crash after a LOOOOONG day at my conference! Given that this is an older hotel and that we were all coming out of a major winter weather event, the only issues I had were with the non-functional ice machine and the very sparse options for breakfast. Check in was easy, and it was absolutely great to be able to park at the hotel. Given that this is an older hotel and that we were all coming out of a major winter weather event, the only issues I had were with the non-functional ice machine a... read more

Business response:

Thank you for the opportunity to respond to your concerns. While our hotel is an older facility, it is still our responsibility and pleasure to present the most clean and comfortable rooms possible. Your comments indicate that we still have further work to do. Rest assured we will do everything we can to make the necessary improvements. We look forward to seeing you again soon. 

Andres's profile image
2 years ago

it’s a good place to stay a couple of days. no more than that. the staff is very friendly the facilities weren’t so clean our room had a problem and the toilet didn’t work the location is great 

Business response:

Thank you for your review of our hotel. You have noted some deficiencies during your stay and we will make sure that these items are looked after. We would like to thank you for staying with us and hope you will give us another opportunity to be of service. 

Isabel's profile image
2 years ago

ok for one night stay. needs maintenance. room smelled like cigarettes. location 

Business response:

Thank you for the opportunity to respond to your concerns. While our hotel is an older facility, it is still our responsibility and pleasure to present the most clean and comfortable rooms possible. Your comments indicate that we still have further work to do. Rest assured we will do everything we can to make the necessary improvements. We look forward to seeing you again soon. 

Garcia's profile image
2 years ago

Quick walk to downtown and capitol building. Price was great! Nothing. Location and staff were friendly and welcoming. The front desk clerk, Jorge, was very friendly and welcoming. He greeted us by name each time we arrived or left. We also had to leave our bags on the day of check out at the front desk and they were extremely accommodating in holding them with a claim check ticket while we went exploring before our flight. 

Business response:

Wow! What a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. 

Monica's profile image
2 years ago

God bless... The room still had hair from previous people that were in that room. there was blood on the wall. Some amenities that it came with it didn't work or or not left there like for coffee or sugar or cups. I like that it was near the location that I was attending. 

Business response:

Thank you for the opportunity to respond to your concerns. While our hotel is an older facility, it is still our responsibility and pleasure to present the most clean and comfortable rooms possible. Your comments indicate that we still have further work to do. Rest assured we will do everything we can to make the necessary improvements. We look forward to seeing you again soon. 

Shanette's profile image
2 years ago

I felt Valued and Cared about.. The Staff The BEST part of my trip was a staff member by the name of GEORGE!! OUTSTANDING CUSTOMER SERVICE and each time I was locked out or my key wasn't working it's like he came out of NOWHERE to help. He's amazing and remembered my name each time and that felt so good. I called him my " Hero" because he helped out of nowhere with several things. I wanted to take him with me. he is so loyal to this hotel . He's awesome and I would come back just to have him remember me!! 

Business response:

Wow! What a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. 

Pachuca's profile image
2 years ago

Exceptional 

Miguel's profile image
2 years ago

Good 

Garibay's profile image
2 years ago

A home away from home That my chromecast would not work I love how hospitable the front desk associates were.. extremely nice and caring 

Business response:

Thank you for your kind comments and for choosing La Quinta Inns and Suites. We will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you're at the area. 

Frequently asked questions about La Quinta Inn Austin Capitol Downtown

How is La Quinta Inn Austin Capitol Downtown rated?

La Quinta Inn Austin Capitol Downtown has a 4 star rating with 5,825 reviews. 

When is La Quinta Inn Austin Capitol Downtown open?

La Quinta Inn Austin Capitol Downtown is closed now. It will open at 12:00 p.m.