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La Quinta Inn Austin Capitol Downtown
- Hospitality
- Austin, TX
About this business
Location details
300 East 11th St, Austin, TX, 78701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Exceptional mi reserva la cancelaron aunque si llegue de madrugada ubicación
Business response:
In your case it appears we failed to meet expectations, and for that we are truly sorry. We hope that you will consider giving us another opportunity.
Alright budget stay The carpet does need a wash. We had to ask for housekeeping 3 times. Keycard reader to entrance door broken, hence always open (but the one on the floor worked). Staff didn't manage it well when we wanted to extend our stay by 1 night and kept deactivating our keycards. Location is nice, 10 min walk from 6th street, then again, no stores really nearby. Cleaner than expected from the reviews. Staff was friendly, gave us extra towels when housekeeping ignored us and extra cutlery.
Business response:
We thank you for your feedback; it goes a long way toward improving on our guest experience. . It is for this reason we offer our sincerest apology . Our management team has been made aware of the oversight, and we will have this corrected. We look forward to serving you upon your return to the area. Sincerely, LQ
Good
Will definitely recommend to others There’s not really any complaints about the property. I liked the location, the rooms, the atmosphere, etc.
Business response:
Thank you for your review of your recent experience at our hotel. Thank you again for taking the time to share your comments. Respectfully, LQ
Exceptional
Exceptional
Pleasant Die Zimmer wurden nicht gereinigt. Auf nachfrage hat man neue Handtücher bekommen. In unserem Zimmer lag überall (auf' m Teppich und Schränke) putz rum (der putz wurde ausgebessert aber das zimmer nicht nachher saubergemacht). Das Zimmer war klein aber das Badezimmer gross. Frühstück war gut (ziemlich grosses Angebot für Amerikanischen verhältnisse)
Business response:
Thank you for your review of your experience with your guest room. At our property, we often utilize guest reviews to help us improve our hotel operations. We strive to offer a comfortable stay for our guests and it seems we fell short during your stay. Please accept our sincere apologies. We appreciate your time in reviewing our hotel and look forward to seeing you during your next visit to the area. Sincerely, LQ Customer Care
Very Good shower loud guests location, room, services from staff Overall, a great place! approved
Business response:
Thank you for your review of your experience with your guest room. At our property, we often utilize guest reviews to help us improve our hotel operations. We strive to offer a comfortable stay for our guests and it seems we fell short during your stay. Please accept our sincere apologies. We appreciate your time in reviewing our hotel and look forward to seeing you during your next visit to the area. Sincerely, LQ Customer Care
Very Good
Frequently asked questions about La Quinta Inn Austin Capitol Downtown
How is La Quinta Inn Austin Capitol Downtown rated?
La Quinta Inn Austin Capitol Downtown has a 2.8 star rating with 11,295 reviews.
When is La Quinta Inn Austin Capitol Downtown open?
La Quinta Inn Austin Capitol Downtown is closed now. It will open tomorrow at 12:00 p.m.