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La Quinta Inn Austin Capitol Downtown

2.8

About this business

Location details

300 East 11th St, Austin, TX, 78701, United States

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WeekdayScheduleStatus
Mon12:00 p.m. to 12:00 p.m.
Tue12:00 p.m. to 12:00 p.m.
Wed12:00 p.m. to 12:00 p.m.
Thu12:00 p.m. to 12:00 p.m.
Fri12:00 p.m. to 12:00 p.m.
Sat12:00 p.m. to 12:00 p.m.
Sun12:00 p.m. to 12:00 p.m.
2.811,688 reviews
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Meg's profile image
Meg 
3 years ago

would have been nice to know that there was a separate parking fee. dark and old had to pay for parking to another vendor who offered close to where we needed to be 

Business response:

Thank you for your review of our hotel. You have noted some deficiencies during your stay and we will make sure that these items are looked after. We would like to thank you for staying with us and hope you will give us another opportunity to be of service. Sincerely, LQ 

Joanne's profile image
Joanne 
3 years ago

Pleasant 

María's profile image
María 
3 years ago

Very Good Pésimo desayuno, pasillos y escaleras muy sucios Pieza amplia y cómoda 

Business response:

Your feedback of your recent stay is greatly appreciated. We are definitely disappointed to hear that you were unhappy with the breakfast served and the cleanliness of the exterior corridors at our property. However, your response will go a long way toward improving breakfast for your next and future guests' stays. We offer you our sincerest apologies and are hopeful that you allow us another opportunity to welcome you as a guest upon your next visit to the area. 

Alan's profile image
Alan 
3 years ago

Awesome 

Maria's profile image
Maria 
3 years ago

Hotel muy bien ubicado El desayuno puede ser más variado y en un espacio mas amplio Buen trato por el personal de recepción del hotel 

Business response:

Thank you for your review. We will share your compliments with our front desk team. Please rest assured that we are looking into your concerns with the breakfast. 

Raúl's profile image
Raúl 
3 years ago

Exceptional mi reserva la cancelaron aunque si llegue de madrugada ubicación 

Business response:

In your case it appears we failed to meet expectations, and for that we are truly sorry. We hope that you will consider giving us another opportunity. 

Leonie's profile image
Leonie 
3 years ago

Alright budget stay The carpet does need a wash. We had to ask for housekeeping 3 times. Keycard reader to entrance door broken, hence always open (but the one on the floor worked). Staff didn't manage it well when we wanted to extend our stay by 1 night and kept deactivating our keycards. Location is nice, 10 min walk from 6th street, then again, no stores really nearby. Cleaner than expected from the reviews. Staff was friendly, gave us extra towels when housekeeping ignored us and extra cutlery. 

Business response:

We thank you for your feedback; it goes a long way toward improving on our guest experience. . It is for this reason we offer our sincerest apology . Our management team has been made aware of the oversight, and we will have this corrected. We look forward to serving you upon your return to the area. Sincerely, LQ 

Magda's profile image
Magda 
3 years ago

Good 

Granstrom's profile image
Granstrom 
3 years ago

Will definitely recommend to others There’s not really any complaints about the property. I liked the location, the rooms, the atmosphere, etc. 

Business response:

Thank you for your review of your recent experience at our hotel. Thank you again for taking the time to share your comments. Respectfully, LQ 

Frequently asked questions about La Quinta Inn Austin Capitol Downtown

How is La Quinta Inn Austin Capitol Downtown rated?

La Quinta Inn Austin Capitol Downtown has a 2.8 star rating with 11,688 reviews. 

When is La Quinta Inn Austin Capitol Downtown open?

La Quinta Inn Austin Capitol Downtown is closed now. It will open tomorrow at 12:00 p.m.