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La Quinta Inn Austin Capitol Downtown - Austin, TX
- Hospitality
- Austin, TX
About this business
La Quinta Inn Austin Capitol provides a complimentary breakfast that is more than just your average continental breakfast. Along with cereal, muffins, coffee and juice machine, there are also hot waffles, fresh fruit, eggs, pastries and yogurt. Word of warning, this hotel does not have free parking. The hotel is set in a great location right off of Interstate Highway 35, making it easy to get in and out of downtown Austin. This is a pet-friendly establishment. Other facilities include an outdoor pool, fitness center and inte... read more
Location details
300 East 11th St, Austin, TX, 78701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Exceptional
Very Good
Best value in downtown Austin I got late check-out but they still knocked on my door to clean early. They were understanding and left me alone when I told them I had a late check-out. To everyone complaining about this hotel, what did you expect from BY FAR the cheapest hotel option in downtown Austin? Yes there was some paint chipping in my room and yes the exterior was dated, but the linens were clean and the staff was very friendly. I got exactly what I paid for and wasn't expecting more. 10/10 it met expectations.
Good
Pleasant
Pleasant When we tried to warm up our breakfast the microwave had food inside The location and the price the staff especially the parking attendant
Good
Quisiera un reembolso El personal no habla español, ni se molesta por entender. La señorita que me recibió al llegar me ignoró totalmente y continuó hablando por teléfono con alguien más en inglés Lo peor de todo son los cucarachas, están por todos lados y acabo de ver que se vinieron en mi maleta. Es desagradable. La tendré que fumigar la maleta para que no se alojen en mi casa. Con respecto al Internet es una red en la que hay que iniciar sesión, por lo tanto poco confiable. Creo deben poner atención a esto y quisiera una ... read more
Business response:
We would like to start off by apologizing for your recent experience at our property. We pride ourselves on delivering exceptional customer service, and in this instance we failed to meet not only your expectations of quality service, but ours as well. We will use this incident as a way to train our staff and improve our guest approach so that this will not happen again in the future. We ensure you that this is not a standard occurrence for our hotel.
Comfortable Needs a makeover, chip walls and garage to pay 45 .00 garage needs a makeover Room was clean and friendly staff
Business response:
Thank you for your review. We truly regret that the parking was not what you have expected. Your comments and suggestions will be forwarded to the hotel management team for consideration. We apologize for any miscommunication. We hope you will once again choose us for your lodging needs. Respectfully, LQ Customer Care
Frequently asked questions about La Quinta Inn Austin Capitol Downtown
How is La Quinta Inn Austin Capitol Downtown rated?
La Quinta Inn Austin Capitol Downtown has a 3.9 star rating with 5,304 reviews.
When is La Quinta Inn Austin Capitol Downtown open?
La Quinta Inn Austin Capitol Downtown is closed now. It will open tomorrow at 12:00 p.m.
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