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La Quinta Inn Denver Aurora
- Hospitality
- Aurora, CO
About this business
Location details
1011 S Abilene St, Aurora, CO, 80012, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Very frustrating Final night of stay, the ceiling, all along the back wall was leaking soapy water, getting my clothes & suitcases wet. Next morning maintenance said stool overflowed, I questioned it coming from the ceiling, he said no leaking ceiling.
Business response:
Richard, Thank you for taking the time to review our property. I am sorry to hear of the issue you encountered on your last night. Please do not let this deter you form utilizing our brand in the future. Here for you, Michael D. General Manager
What did we get into?! It reminded us of a transient hotel. Stains on the bedding and sway dipped mattress. It was not comfortable. The staff was friendly and helpful.
Business response:
Melissa, I am sorry to hear you did not enjoy your time with us. I will share your comments with the team to ensure this is not the standard impression given. Please don't let this keep you from utilizing our brand in the future. Here for you, Michael D. General Manager
I was worried that some guy way roaming my apartment.
Business response:
Gracie, Thank you for taking the time to review our property. I am sorry for the experience you had at our property and will be sure to share this with the team so this will not occur again. Thank you, Michael D. General Manager
Disappointing Cramped, felt unsafe, no room in the eating area to sit and eat bkft.
Business response:
Kimberly, Thank you for taking the time to review our property. I will share your comments with the team and we will develop ways to improve our operation. Here for you, Michael D. General Manager
Not as cleanly as advertised! First room was horrible. There was food crumbs everywhere, dead bugs on the walls, hair inbetween the towels, clogged sink and tub, urine splashes on the toilet seat, the carpet is sticky and stained, dirty stained pillow cases and the room reeked of cigarettes especially the bathroom. The customer service at the front desk.
Business response:
Thank you for taking the time to review our property. I will share your comments with our team and use them as a training opportunity. Please do not let this experience keep you from utilizing our brand in the future. Thank you, Michael D. General Manager
Poor
Disappointing
Miserablr6 Mold in bathroom. Toilet flapper broke. Lamp switch broken on entry light. Bag in ice bucket had obviously used. Food available was not edible and was commented on by numerous guests. When issue of toilet was reported staff were rude, advised no available resolution other than to change rooms, told to bring our stuff downstairs so she could issue us keys for another room where we were forced to then haul our belongings back upstairs at 11:30 @ night. Location was near hospital where we were involved. Near shopping... read more
Business response:
I am very sorry to hear of your experience. I will share your comments with our team and use this as a training experience. I hope this doe snot keep you from utilizing our brand in the future. Here for you, Michael D. General Manager
Although the staff was great, I doubt I would stay again The room itself was very disappointing... it had a strong smell of deodorizer and there was duct tape holding the soap dish in the bath. The bed was very uncomfortable. The vending machine was difficult to locate and there was not one diet beverage. The staff was absolutely amazing; the girl at the front was very friendly and helpful!!!
Business response:
Kimberly, I am so happy to hear you enjoyed our staff. I do apologize about the condition of your room and will personally inspect it as this is not the standard of our brand or property. I hope this experience does not keep you from utilizing our brand in the future. Here for you, Michael D. General Manager
Frequently asked questions about La Quinta Inn Denver Aurora
How is La Quinta Inn Denver Aurora rated?
La Quinta Inn Denver Aurora has a 3.1 star rating with 3,700 reviews.
When is La Quinta Inn Denver Aurora open?
La Quinta Inn Denver Aurora is closed now. It will open tomorrow at 12:00 p.m.