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La Quinta Inn Denver Aurora
- Hospitality
- Aurora, CO
About this business
Location details
1011 S Abilene St, Aurora, CO, 80012, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Disappointing I work for a non-profit so we are tax exempt. The front desk had no clue how to remove the tax from my bill, and I still have not received a copy of my bill to turn in my expense report. Old outdated room. Cracked tile dirty show/tub. Last time I stayed at a La Quinta was quite a while ago and they were pretty nice. Not so much now and won't be staying at one again.
Business response:
Ronald, I am very displeased to hear of the issue you encountered during your stay. I will share this with the staff and use it as a training opportunity to ensure this is an isolated event. Please reach out with your tax exempt information and we will get you squared away at once. Here for you, Michael D. General Manager
Very Poor
This review is hidden because it doesn't meet our guidelines.
Fair
It was a nightmare Everything down to the nasty attitude night manager!! Nothing to like. Run down slum hole...
Business response:
Sarah, I am sorry to hear that you had a negative experience at our property. I will share this feedback with our department heads to ensure it is corrected immediately. Here for you, Michael D. General Manager
Disappointing Never cleaning the room...
Business response:
Martha, We sincerely apologize for the issues you experienced during your stay. Your concerns will be shared with our housekeeping team. Rest assured, your comments are taken to heart and we will do everything we can to improve. Thank you for sharing with us and we hope to see you soon. Sincerely, Diana - LQ Customer Cared
Toilet plugged The toilet was plugged
Business response:
Alicia, I'm sorry for the issue with your toilet. If the future you can dial 0 at any time and we can assist you. Thank you, Michael D. General Manager
Looked ok, to many problems First room, tv went out, phone did not work, moved to another room, heat did not work, peeling paint on door and got a piece of it stuck under my nail.
Business response:
Robin, I apologize for the issues you encountered during your stay, they will be shared with the department heads to ensure this was an isolated event. Thank you for your feedback. Thank you, Michael D. General Manager
Okay Bed desperately needed new mattress...stained and edge was like sitting on a rail. Bedding looked bad under sheet. Sheets not changed daily. Parked very tight and shared parking lot very noisy Location was close to our family and restaurants/shopping. Lobby was nice looking and young man who checked us in was very welcoming and informative. Room was neat when we returned.
Business response:
Robihynn, Thank you for your feedback. It will be shared with our staff to ensure all guests have a satisfactory stay. Please visit us again on your next trip! Here for you, Michael D. General Manager
Frequently asked questions about La Quinta Inn Denver Aurora
How is La Quinta Inn Denver Aurora rated?
La Quinta Inn Denver Aurora has a 3.1 star rating with 3,700 reviews.
When is La Quinta Inn Denver Aurora open?
La Quinta Inn Denver Aurora is closed now. It will open at 12:00 p.m.