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La Quinta Inn Denver Golden
- Hospitality
- Golden, CO
About this business
Location details
3301 Youngfield Service Rd, Golden, CO, 80401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very Poor
Terrible Mold in the bathroom, stained sheets, dirty walls, and musty moldy smell Not at all
Business response:
Joanna, we apologize that you did not enjoy your experience with us! We are working with maintenance and housekeeping to improve the guest experience. We hope you stay with us again for an improved experience.
Terrible. A compensation should be considered. The facility! The Staff! No maidservice 24 hours notice for clean towels No in room phone that works A toilet that ran all night No bath mat in a slippery tub No linen change. When I asked for towels I was told only 2 to a room and only every 24 hours. ( there were three of us in the room) The pictures of the facility must be very old they do not represent the current view. We ran out of toilet paper and had to buy our own. In its entirety. This was our worse Wyndham experience ... read more
Business response:
Jill, I apologize that your stay did not meet your expectations. Please reach out if there is anything else we can help with
Overall stay was fine. Great location and good value. Hotel is pretty run down. Bathroom in lobby was disgustingly gross. Overall cleanliness of the premises was bad… Room, except the floors was decent. Beds were very comfortable so we slept great
Business response:
Julie, Thank you for staying with us! We apologize that your stay did not meet your expectations, we are consistently working with maintenance and housekeeping to improve the guest experience. We hope you choose to stay with us again!
Bad Leaking shower, mold all over bathroom. TV was broken and facilities were barely holding together. They kept the Libby in decent shape but the rest of the hotel was just falling apart. Horrible experience.
Business response:
Monica, we apologize that you did not enjoy your stay, we are addressing your comments with our team to improve the guest experience. We hope you choose to stay with us again!
Disappointing Security (locks), cleanliness Price
Business response:
Kelsey, We apologize for the issues you experienced during your stay. We are always working with maintenance and housekeeping to improve the guest experience. We hope you choose to stay with us again.
Bad The property had no electricity to check me in. So I had to book at a different hotel. Somehow I still got charged
Business response:
Courtney, We apologize for the inconvenience caused by the power outage at the hotel. It looks like your reservation was cancelled with no charge. We hope you choose to stay with us when you are in the area.
Very Disappointed Cleanliness, room was dirty - hair in shower, crumbs on microwave and refrigerator, bed sheet was stained. AC/Heater was way too loud and was not hot location
Business response:
Lynn, Thank you for staying with us, we appreciate your feedback. We are always working with maintenance and housekeeping to improve the guest experience. We hope you let us welcome you again!
Still trying to reach a resalution on the charges that were not authorized We has several charges that are not ours. The lady that checked us in was very rude and unknowledgeable about company policy.
Business response:
Chase, We apologize for the negative experience you had with your stay. We are always working on improving our guest experience. If you have any questions after your stay please don't hesitate to reach out! We hope you choose to stay with us again!
Frequently asked questions about La Quinta Inn Denver Golden
How is La Quinta Inn Denver Golden rated?
La Quinta Inn Denver Golden has a 3 star rating with 6,951 reviews.
When is La Quinta Inn Denver Golden open?
La Quinta Inn Denver Golden is closed now. It will open tomorrow at 9:00 a.m.