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La Quinta Inn Houston Cy-Fair

2.9

About this business

Location details

13290 FM 1960, Houston, TX, 77065, United States

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WeekdayScheduleStatus
Mon12:00 p.m. to 12:00 p.m.
Tue12:00 p.m. to 12:00 p.m.
Wed12:00 p.m. to 12:00 p.m.
Thu12:00 p.m. to 12:00 p.m.
Fri12:00 p.m. to 12:00 p.m.
Sat12:00 p.m. to 12:00 p.m.
Sun12:00 p.m. to 12:00 p.m.
2.92,326 reviews
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Latasha 
5 years ago

Very Good Time to upgrade the rooms. The carpet was old and smelly The pillows were soft 

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Lillie 
5 years ago

Very Good 

Virginia's profile image
Virginia 
5 years ago

Good 

Jonathan's profile image
Jonathan 
5 years ago

Poor It had a weird smell and the ac wasn't working good. Just had a few towels so we had to share the ones we had. Location was great 

Business response:

Thank you for taking the time to leave your feedback. I am sorry your stay did not exceed your expectations. We work hard to make sure our entire guest feel assured, settled in, and ready for the new day. I will be addressing your concerns with our staff and make changes where needed. We hope to see you again. 

Brandan's profile image
Brandan 
5 years ago

Very Poor I was offset over the strange musty smell 

Business response:

We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again. 

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William 
6 years ago

Employes were very nice and helpful service was good. people in the next room were talking loudly nearly all night and we did not get much sleep and some one tried to come in through a privet door leading to our room. We were in room 117 and the other was 119. 

Business response:

Thank you for your feedback. 

Fernando's profile image
Fernando 
6 years ago

Poor Everything Did not like it ... Stay was uncomfortable didnt feel safe 

Business response:

Thank you for your feedback. 

Yinka's profile image
Yinka 
6 years ago

Okay Toilet kept clogging up, some peeling in the bathroom shower. Weird bathroom smell and no door departing the sink from bedroom area. Bed was hard. Waffles were good. Accommodating with getting us a room earlier then our check in time. 

Business response:

Thank you for your feedback. I am certainly disappointed that your stay was not all that it could have been. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Your insight is always appreciated. We look forward to seeing you again soon. 

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Anonymous 
6 years ago

Staff was really nice but room was not good and property a bit scary Prostitution obvious. Shady characters about. Room and things in it may not have been sanitized. Made me and my children itch. Started to ask for room to be refunded but had 4 yr old with me so couldn’t just walk out. Would have had to drag baby on hunt for new room. Staff at front desk was only nice thing 

Business response:

Thank you for taking the time to leave your feedback. I am sorry your stay did not exceed your expectations. We work hard to make sure our entire guest feel assured, settled in, and ready for the new day. I will be addressing your concerns with our staff and make changes where needed. We hope to see you again. 

Frequently asked questions about La Quinta Inn Houston Cy-Fair

How is La Quinta Inn Houston Cy-Fair rated?

La Quinta Inn Houston Cy-Fair has a 2.9 star rating with 2,326 reviews. 

When is La Quinta Inn Houston Cy-Fair open?

La Quinta Inn Houston Cy-Fair is closed now. It will open at 12:00 p.m.