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La Quinta Inn & Suites Alvin
- Hotels
- Alvin, TX
About this business
Location details
880 TX-35 Loop, Alvin, TX, 77511, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Wonderful
Exceptional
Wonderful
Wonderful None Everything
Business response:
Hello Bernardo, Thank you for sharing your feedback. We strive to improve our services, and your comments regarding your recent stay are valuable to us. We're sorry to hear that your experience did not meet your expectations. We encourage you to share your thoughts directly with management for further assistance. Your insights are important in helping us enhance the experience for all our guests.
Hotel was nice for the price, watch you don't get overcharged, staff member argumentative. We stayed 2 nights. Staff looked like he never got time off. He wasn't in the lobby when we arrived and took about 8 minutes to show up only after loud desk phone rang. He answered the phone with what... then, oh uh, La Quinta... He overcharged me and argued with me even when I showed him my reservation and stated pet fees. I told him I'd like to speak to the manager before check out. Next day he said he refunded the overage after talk... read more
Business response:
Hello Amanda, Thank you for sharing your feedback regarding your recent stay. We appreciate your compliments about the hotel's condition and will certainly take note of the concerns you raised about the staff interaction and communication. We strive to ensure every guest has a pleasant experience, and your input helps us improve. We will address your comments about staff availability and professionalism with the appropriate team. Thank you again for taking the time to provide us with your insights.
Exceptional
Fantastic
Business response:
Hello Willis, We're thrilled to hear you had a fantastic experience with us! Your satisfaction is our top priority, and we look forward to welcoming you back on your next visit. Safe travels!
O.k. location, average facility. Desk clerk had excessive accent and was almost impossible to understand. Hotel added a small charge at check-in that was in addition to the amount I paid via Booking.com. The clerk was unable to describe the charge and I had to insist on a receipt at checkout. Location was convenient to the event I was attending.
Business response:
Hello William, Thank you for your feedback regarding your recent stay. We appreciate your comments about the desk clerk's communication and the additional charge, and we recognize how important clarity is during check-in. We're glad to hear that you found our location convenient for your event. Your insights are valuable as we strive to improve our services for future guests.
Wonderful
Frequently asked questions about La Quinta Inn & Suites Alvin
How is La Quinta Inn & Suites Alvin rated?
La Quinta Inn & Suites Alvin has a 4.1 star rating with 1,485 reviews.
When is La Quinta Inn & Suites Alvin open?
La Quinta Inn & Suites Alvin is closed now. It will open at 12:00 p.m.