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La Quinta Inn & Suites Austin Airport
- Hospitality
- Austin, TX
About this business
Location details
7625 E Ben White Blvd, Austin, TX, 78741, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Very Good
Good stay for a quick overnight airport shuttle Good staff Shuttle on time It’s a bit run down Standard terrible eggs for breakfast Paint chipping especially around elevator
Business response:
Dear Guest, Thank you for sharing your experience. We are pleased to hear you found our staff friendly and the airport shuttle timely. We apologize for the condition of the property, breakfast quality, and paint issues around the elevator. Your feedback has been shared with our team to help improve these areas. We appreciate your comments and hope to provide a better experience in the future. Sincerely, Christi Ramos Assistant General Manager La Quinta by Wyndham Austin Airport
Nice hotel, comfortable, good staff The shuttle was not working both when I was leaving and when I was returning from the airport. Very inconvenient! Property was near airport and comfortable
Business response:
Dear Guest, Thank you for your feedback. We are glad you found our hotel comfortable and appreciated our staff. We sincerely apologize for the inconvenience caused by the shuttle not being available during your arrival and departure. Your comments have been shared with our team to ensure better service in the future. We hope to welcome you again and provide a smoother experience. Sincerely, Christi Ramos Assistant General Manager La Quinta by Wyndham Austin Airport
Wonderful
Exceptional
Pleasant No bottles of water
Business response:
Dear Guest, Thank you for your feedback. We apologize for the absence of bottled water during your stay and understand how this may have affected your experience. We will work to ensure this amenity is consistently available for our guests. Sincerely, Hotel Manager
Exceptional
Good There was a dead roach in the room. Value for money
Business response:
Dear Guest, Thank you for your feedback. We’re glad you found value in your stay, but we sincerely apologize for the issue you encountered in the room. Cleanliness is a top priority for us, and this concern is being addressed immediately with our housekeeping and pest control teams to prevent recurrence. Sincerely, Hotel Manager
Exceptional The broken grate with the cones to get in parking lot. That needs to blocked all together. And last 2 times. Shuttle unavailable. Either short a driver, broken down or not one available so I feel the hotel should reimburse Lyft/Uber rides. I spoke to hotel clos to 11 pm night before in ref: to shuttle and all was good till I arrived the next day and it wasn't available to or from our flight. I always stay here when flying in or out of Austin. It's comfortable, friendly staff.
Business response:
Dear Guest, Thank you for your continued loyalty and for sharing your feedback. We’re pleased to hear you find our hotel comfortable and our staff friendly. We sincerely apologize for the parking area concern and the shuttle unavailability during your recent stay. Your comments are noted, and we will review these issues to improve reliability and guest convenience moving forward. Sincerely, Hotel Manager
Frequently asked questions about La Quinta Inn & Suites Austin Airport
How is La Quinta Inn & Suites Austin Airport rated?
La Quinta Inn & Suites Austin Airport has a 3.9 star rating with 6,266 reviews.
When is La Quinta Inn & Suites Austin Airport open?
La Quinta Inn & Suites Austin Airport is closed now. It will open tomorrow at 12:00 p.m.