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La Quinta Inn & Suites Austin Airport
- Hospitality
- Austin, TX
About this business
Location details
7625 E Ben White Blvd, Austin, TX, 78741, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Suited our needs for one night. No noise insulation at all it seemed. Disturbed by lots of noise bot outside and inside despite asking friends the quietest room possible at reservation. Pool looked unmaintained. Windows really need replacing! Location very good . Close to the airport with shuttle bus pick up -they collected us quite quickly once we called. Staff friendly
Business response:
Dear Guest, Thank you for your feedback. We are pleased our location, shuttle service, and friendly staff met your needs for the night. We regret the noise disturbance and your impression of the pool and windows. Your comments will be reviewed to help us improve our guest experience. Sincerely, Hotel Manager
Wonderful
Good
Exceptional
Good Pool was dirty and closed & bathroom had colored on walls and tub had black stains and exercise room was down which was part of why we got the stay at la Quinta Friendly staff
Wonderful
Fine but need to know exact shuttle hours before booking. I literally tried to call and message the hotel the same moment I booked, asking if they offered shuttle transport at 12am- no one ever answered. I tried to cancel and get a refund- no response. Finally ended up having to stay there and spend 25 extra dollars on an uber to get to a hotel that was supposed to be at the airport. Everything was misleading and getting in touch with anyone was impossible. Clean, very nice staff
Business response:
Dear Guest, Thank you for taking the time to share your experience. We’re glad to hear you found the hotel clean and our staff friendly. However, I sincerely apologize for the lack of communication and the confusion regarding our shuttle service hours. Your frustration is completely understandable, especially when trying to make late-night travel arrangements. We are reviewing our communication processes to ensure guests can get timely answers before and after booking. Thank you again for your feedback—it helps us improve. I... read more
Very Good Desayuno poco variado Limpio y buena ubicación
Business response:
Dear Guest, Thank you for your feedback! We’re happy to hear you enjoyed the cleanliness and convenient location. We appreciate your note about the breakfast variety and will keep it in mind as we look for ways to improve. We hope to welcome you back soon! Sincerely, Hotel Manager
Good
Frequently asked questions about La Quinta Inn & Suites Austin Airport
How is La Quinta Inn & Suites Austin Airport rated?
La Quinta Inn & Suites Austin Airport has a 3.9 star rating with 6,098 reviews.
When is La Quinta Inn & Suites Austin Airport open?
La Quinta Inn & Suites Austin Airport is closed now. It will open tomorrow at 12:00 p.m.