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La Quinta Inn & Suites Austin Airport
- Hospitality
- Austin, TX
About this business
Location details
7625 E Ben White Blvd, Austin, TX, 78741, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Good
Very Good Afternoon staff seemed not interested. Our door would not open and after 2 runs down to the reception, he moved us to a new room next to the street which was very loud. Pillows were hard and bumpy. Morning staff was friendly and helpful. Good breakfast and great location.
Business response:
Dear Ilona, Thank you for sharing your detailed feedback We are glad you enjoyed the friendly morning staff breakfast and convenient location We apologize for the issues with your room door noise and pillows Your comments help us improve our service and comfort so future stays can be more pleasant and restful Sincerely, Hotel Manager
Exceptional
Very Good Grout in bathroom floor made the floor look dirty.
Business response:
Dear Guest, Thank you for your feedback. We appreciate you taking the time to share your observation regarding the bathroom. We regret that the condition of the grout made the floor appear unclean. Please be assured that your comment has been shared with our housekeeping and maintenance teams so this can be addressed and improved. Sincerely, Hotel Manager
Exceptional
Very Good
Very Good
Good stay for a quick overnight airport shuttle Good staff Shuttle on time It’s a bit run down Standard terrible eggs for breakfast Paint chipping especially around elevator
Business response:
Dear Guest, Thank you for sharing your experience. We are pleased to hear you found our staff friendly and the airport shuttle timely. We apologize for the condition of the property, breakfast quality, and paint issues around the elevator. Your feedback has been shared with our team to help improve these areas. We appreciate your comments and hope to provide a better experience in the future. Sincerely, Christi Ramos Assistant General Manager La Quinta by Wyndham Austin Airport
Nice hotel, comfortable, good staff The shuttle was not working both when I was leaving and when I was returning from the airport. Very inconvenient! Property was near airport and comfortable
Business response:
Dear Guest, Thank you for your feedback. We are glad you found our hotel comfortable and appreciated our staff. We sincerely apologize for the inconvenience caused by the shuttle not being available during your arrival and departure. Your comments have been shared with our team to ensure better service in the future. We hope to welcome you again and provide a smoother experience. Sincerely, Christi Ramos Assistant General Manager La Quinta by Wyndham Austin Airport
Frequently asked questions about La Quinta Inn & Suites Austin Airport
How is La Quinta Inn & Suites Austin Airport rated?
La Quinta Inn & Suites Austin Airport has a 3.9 star rating with 6,293 reviews.
When is La Quinta Inn & Suites Austin Airport open?
La Quinta Inn & Suites Austin Airport is closed now. It will open tomorrow at 12:00 p.m.