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La Quinta Inn & Suites Austin Airport
- Hospitality
- Austin, TX
About this business
Location details
7625 E Ben White Blvd, Austin, TX, 78741, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Good Hice una reserva para cinco personas, nos dieron una habitación para cuatro personas y no me lo resolvieron. Después la calefacción se dañó, lo dejaron todo el día malo! Cuando llegamos en la noche aún no lo había arreglado! Al final lo resolvieron cambiandonos de habitación y más cómoda. Gracias al de mantenimiento que lo pidió en recepción. Pero por el resto todo bien. Es un lugar bonito y tranquilo para ir con la familia.
Business response:
Dear Marisol, Thank you for sharing your feedback We are glad you found the hotel beautiful and peaceful for your family visit We apologize for the initial room and heating issues and appreciate your patience Your comments about the maintenance team are valued and help us continue providing comfortable and enjoyable stays for all guests Sincerely, Hotel Manager
Good
Pleasant
Good
Very Good Afternoon staff seemed not interested. Our door would not open and after 2 runs down to the reception, he moved us to a new room next to the street which was very loud. Pillows were hard and bumpy. Morning staff was friendly and helpful. Good breakfast and great location.
Business response:
Dear Ilona, Thank you for sharing your detailed feedback We are glad you enjoyed the friendly morning staff breakfast and convenient location We apologize for the issues with your room door noise and pillows Your comments help us improve our service and comfort so future stays can be more pleasant and restful Sincerely, Hotel Manager
Exceptional
Very Good Grout in bathroom floor made the floor look dirty.
Business response:
Dear Guest, Thank you for your feedback. We appreciate you taking the time to share your observation regarding the bathroom. We regret that the condition of the grout made the floor appear unclean. Please be assured that your comment has been shared with our housekeeping and maintenance teams so this can be addressed and improved. Sincerely, Hotel Manager
Exceptional
Very Good
Frequently asked questions about La Quinta Inn & Suites Austin Airport
How is La Quinta Inn & Suites Austin Airport rated?
La Quinta Inn & Suites Austin Airport has a 3.9 star rating with 6,296 reviews.
When is La Quinta Inn & Suites Austin Airport open?
La Quinta Inn & Suites Austin Airport is closed now. It will open tomorrow at 12:00 p.m.