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La Quinta Inn & Suites Austin Airport

3.9

About this business

Location details

7625 E Ben White Blvd, Austin, TX, 78741, United States

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WeekdayScheduleStatus
Mon12:00 p.m. to 12:00 p.m.
Tue12:00 p.m. to 12:00 p.m.
Wed12:00 p.m. to 12:00 p.m.
Thu12:00 p.m. to 12:00 p.m.
Fri12:00 p.m. to 12:00 p.m.
Sat12:00 p.m. to 12:00 p.m.
Sun12:00 p.m. to 12:00 p.m.
3.96,507 reviews
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Larry's profile image
Larry 
a year ago

La Quinta Room was clean and fresh 

Business response:

Thank you for the review. We look forward to seeing you again soon! 

Reynaldo's profile image
Reynaldo 
a year ago

Business response:

Thank you for the review. We look forward to seeing you again soon! 

Melisa's profile image
Melisa 
a year ago

Dirty and outside door on our hall broken. 

Business response:

Thanks for your review. Cleanliness is an important standard of service at La Quinta. Please accept our sincerest apology for not meeting your or our own expectations during your visit. Your feedback has been shared with our housekeeping team to prevent this from happening in the future. We appreciate your business and hope to see you again. 

Samantha's profile image
Samantha 
a year ago

Great staff.. very friendly and professional.! Clean rooms and bathroom... 

Business response:

Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate you complementing our customer service. Our staff members take their roles in our industry very seriously and try, every day to provide that quality customer service that our guests expect. 

Alfred's profile image
Alfred 
a year ago

n/a 

Business response:

Thank you for the review. We look forward to seeing you again soon! 

Richard's profile image
Richard 
a year ago

Overnight stay in Austin Check-in was easy and the shuttle to airport was very important and on time for my tight time schedule. 

Business response:

Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate you complementing our customer service. Our staff members take their roles in our industry very seriously and try, every day to provide that quality customer service that our guests expect. 

Robyn's profile image
Robyn 
a year ago

Business response:

Thank you so much for taking the time to give us feedback on our property. We work very hard to deliver a superior level of service and are glad your stay was comfortable. We look forward to seeing you again real soon! 

Pamela's profile image
Pamela 
a year ago

The elevator to a room I had book with 2 beds was not working so we had the choice of carrying our bags up the steps or staying in a room. With 1 bed and sofa. 

Business response:

We are very sorry that you had a bad experience during your recent stay. The elevators had to be turned off for safety reasons when potential problems were detected so we could work on them. We understand such issues did not leave you with favorable impressions of the hotel. We apologize for any inconvenience it might have caused and thank you for staying with us. Hope to have you as a guest again for a very different experience. 

Martha's profile image
Martha 
a year ago

Business response:

We appreciate your positive feedback about our hotel. As you know we take pride in catering to our guests' needs the best way possible and we look forward to your return stay. 

Frequently asked questions about La Quinta Inn & Suites Austin Airport

How is La Quinta Inn & Suites Austin Airport rated?

La Quinta Inn & Suites Austin Airport has a 3.9 star rating with 6,507 reviews. 

When is La Quinta Inn & Suites Austin Airport open?

La Quinta Inn & Suites Austin Airport is closed now. It will open tomorrow at 12:00 p.m.