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La Quinta Inn & Suites Dallas Grand Prairie North
- Hospitality
- Grand Prairie, TX
About this business
Location details
380 E Palace Pkwy, Grand Prairie, TX, 75050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Bad
Bad
Every uncomfortable stay. We did not get the joint rooms as asked.i given called days before stay and the lady told me i Dirty and noisy …did not sleep with all the noise at night. The bathrooms were dirty. Stayed 2 nights and room wasn’t cleaned. Will NEVER BOOK THERE AGAIN!!!
It only looks nice on the outside. The interior is not renovated yet, we could hear every one of our neighbors’ alarms and phone vibrations. The front desk lady was rude if you approach with questions. Right off the freeway, and there is an operating hot tub.
Lovely Staff! Awful facility The room smelled of old smoke, the toilet didn't want to flush. I have never stayed at. La Quinta that wasn't everything that I needed it to be. Maybe it's management or maybe it's just time to do some work on it. I know I will not stay at this location again. Thanks Love the staff! Love how close it was to my event.
Business response:
Thank you for your recent review of our hotel. We're delighted to hear that you appreciated the service provided by our staff. However, we sincerely apologize for the issue you encountered with your room. Your feedback is valuable to us, and we will address this matter promptly to ensure it doesn't happen again in the future. We hope to have the opportunity to welcome you back and provide you with a flawless experience. Warm regards, Brandy M Front Desk Supervisor La Quinta Dallas Grand Prairie North
Fair تعامل احدى موظفات الاستقبال تم سحب رسوم من بطاقتي قبل تسجيل الدخول للفندق ومازال المبلغ مرهون على البطاقة الى الان مع العلم اني مسجل الدفع في مكان الاقامة وبعد التواصل مع البنك تبين ان الرهن لن يتم فكه الى بعد 20 يوم عمل وهذا اجراء فردي من الموظفه وخطء من البوكنق بتسليم وتسريب معلومات الدفع لدى الفنادق الموقع جميل وهادئ وليس فيه صخب وازعاج
Business response:
Dear Alhussain, Thank you for taking the time to share your feedback regarding your recent stay with us. We truly value your comments and strive to ensure all aspects of your experience meet your expectations. I understand your concern regarding the incidental fee, and I apologize for any inconvenience this may have caused. Incidental fees are a standard practice in the hospitality industry, aimed at covering any potential additional charges during your stay. These fees are typically authorized upon check-in and refunded upo... read more
Okay stay, convenient, pretty basic hotel. No response to question asked online via booking.com prior to trip. Toilet seat lid was broken and kept falling off and they did not have a staff on site to replace or repair. Breakfast was mediocre, especially for a vegan traveler. The only options for a vegan were an apple, a banana, and toast. Poor tea selection for non-coffee drinkers. Convenient location for the airport. Plenty of parking. Decent beds and large rooms.
I wouldn’t recommend at all staying here. Please do not stay here! This hotel has very rude customer service. Their customers aren’t their first priority as customers should be. This hotel charged my card double the fee because they assumed I vaped in my room. They told me the room was foggy but they didn’t smell anything. Before my check out my family and I took showers. On my reservation I have a three year old listed… why would any human in their right mind vape around a child? It seems to me as if this hotel is a SCAM & ... read more
Very disappointing See above We were absolutely disappointed in our stay. We had booked three nights at the La Quinta with a double queen suite for three nights. We got a room with two double beds and no suite about it. The bed were so small my husband and I had a hard time sleeping in them. The faucet in the tub was loose. The tile in the bathroom floor was loose. The breakfast, even if you were the first person to be served was cold. Every day, one of our keys had to be reactivated.
Frequently asked questions about La Quinta Inn & Suites Dallas Grand Prairie North
How is La Quinta Inn & Suites Dallas Grand Prairie North rated?
La Quinta Inn & Suites Dallas Grand Prairie North has a 4.3 star rating with 5,272 reviews.
When is La Quinta Inn & Suites Dallas Grand Prairie North open?
La Quinta Inn & Suites Dallas Grand Prairie North is closed now. It will open at 12:00 p.m.