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La Quinta Inn & Suites Dallas Grand Prairie South
- Hospitality
- Grand Prairie, TX
About this business
Location details
2131 West I-20, Grand Prairie, TX, 75052, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Would recommend to friends and family The square pillows Decor
Good
Exceptional
Not a favorite hotel at all. Didn't realize pets were allowed or mold. Mold in the bathroom, smelly rooms due to air conditions being cleaned a month prior, and dogs running the hallway (one even ran in our room when we opened the door to leave). Staff was extremely attentive and sweet. Room size was excellent and we enjoyed the hot breakfast every morning. The pool was clean and maintained and one of the highlites of the hotel.
Wonderful I wish they would give opportunity for a later check out time. Hampton Inn has allowed for a 3 PM check out for $15 extra and 6 PM check out for $25 extra which is very nice when in different work sessions and you have breaks in between sessions that allow for down time. I would consider staying more at Hampton Inn because of this
Disappointing The old smell.of the room. Space
It was not a good experience for me It was the tub not clean and bedding smell very unfresh It was clean but the Bed did not smell fresh. I had people above me that sounded like they were doing construction
Business response:
Dear Terecia, Thank you for your feedback. We are pleased to hear you found the room clean during your stay. We have noted your concerns regarding bedding freshness, bathroom condition, and noise from above, and these are being addressed with our housekeeping and maintenance teams to ensure improvements. Providing a comfortable and restful environment remains a priority. We invite you to visit us again for a better experience. Sincerely, Hotel Manager
I didn’t like being lied on and then the staff upon arrival was very dismissive about it I did not like that the staff that I spoke to prior to arrival left an untruthful note on the account cancelling the room instead of relaying that the payment had not processed correctly It met my expectations
Business response:
Dear Yosepa, Thank you for sharing your feedback. We are pleased to know that the stay itself met your expectations. Your comments regarding the reservation note and the interaction with the staff upon arrival have been noted and will be reviewed with the appropriate teams to ensure clearer communication and proper handling of guest accounts. We appreciate your input and hope to welcome you again in the future. Sincerely, Hotel Manager
The stay was cool just the breakfast my only complaint, I had apple’s & peanut butter for breakfast The breakfast and it only has 1 elevator Breakfast could’ve been better… it was the same and never changed the menu. The prices for the store in the hotel was very expensive.
Business response:
Dear Regina, Thank you for sharing your feedback. We are pleased to hear that your overall stay was enjoyable. We appreciate your comments about breakfast, and your observations regarding menu variety, store pricing, and elevator access have been noted. These points will be reviewed with the appropriate teams as we continue working to enhance the guest experience. We value your input and look forward to welcoming you back to our hotel again. Sincerely, Hotel Manager
Frequently asked questions about La Quinta Inn & Suites Dallas Grand Prairie South
How is La Quinta Inn & Suites Dallas Grand Prairie South rated?
La Quinta Inn & Suites Dallas Grand Prairie South has a 4.2 star rating with 4,470 reviews.
When is La Quinta Inn & Suites Dallas Grand Prairie South open?
La Quinta Inn & Suites Dallas Grand Prairie South is closed now. It will open tomorrow at 12:00 p.m.