This profile has been claimed by the business owner or representative.
La Quinta Inn & Suites Dallas Grand Prairie South
- Hospitality
- Grand Prairie, TX
About this business
Location details
2131 West I-20, Grand Prairie, TX, 75052, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Disappointing The Arabian Lady was rude and unpleasant to talk to . My whole U-Haul got stolen with all my stuff in there. Food was okay. The African-American front desk lady was great.
Business response:
Dear Telkia, Thank you so much for your recent stay. Your feedback is very important to us. Please accept my sincere apology about your stolen U-Haul. It is a very unfortunate incident & we are sorry you were impacted by this theft.
Disappointing I couldn't get comfortable in the bed and the couch was hard. It was clean.
Business response:
Dear Bobbie, Thank you so much for your recent stay. I am glad you enjoyed the cleanliness of our hotel, but I am sad to hear you were unable to get a good night sleep. Hopefully you will give us another opportunity in the future.
Bad
The Arabian lady was rude and so disrespectful, but the other Lady that took her shift was great. My U-Haul got stolen Near where I needed to go.
Business response:
Thank you for staying with us and for sharing your feedback. We’re glad our location was convenient for your visit. We are truly sorry to hear about what happened to your U-Haul. We understand how stressful and upsetting that must have been. While this incident occurred outside of our property and beyond our direct control, we sincerely sympathize with you and regret that your trip was affected this way. If there is anything we can do to assist, such as providing information to local authorities or documentation, please don’... read more
It’s good location for what I’m doing but could use some remodeling in rooms,and meat variety Rooms could be updated Ok/good location
Business response:
Thank you for sharing your thoughts. We’re happy you liked the location and appreciate your feedback about the rooms. Your comments help us improve, and we hope to see you again.
Horrific and will not return ever The room was absolutely the worst. I’ve stayed there before, but this time the room smell very musty dirty dingy carpet was not clean linens not clean. Had a strange smell. Didn’t feel very welcoming at all. Also, you could hear sound of others right next-door to you even on down the hallway the walls to the room where paper thin the only reason why I stayed one night was because I was so tired if not, I would immediately checked out as soon as I checked in something must be done and done ab... read more
Business response:
I’m very sorry to hear about your experience. The condition of the room and the noise issues you described are not the standard we aim to provide. We’re taking immediate action with our team to address the cleanliness and maintenance concerns. Thank you for letting us know—we value your feedback and would appreciate the chance to make this right.
Fair
Fair
Fair
Frequently asked questions about La Quinta Inn & Suites Dallas Grand Prairie South
How is La Quinta Inn & Suites Dallas Grand Prairie South rated?
La Quinta Inn & Suites Dallas Grand Prairie South has a 4.2 star rating with 4,470 reviews.
When is La Quinta Inn & Suites Dallas Grand Prairie South open?
La Quinta Inn & Suites Dallas Grand Prairie South is closed now. It will open tomorrow at 12:00 p.m.