La Quinta Inn & Suites Ft. Lauderdale Airport

Business response:

Thank you for sharing your feedback. We understand your concerns about the condition of the rooms and the challenges you faced with the phone. Your comments have been shared with our team, and we’ll use them to help guide our improvements. 

Business response:

Thank you for sharing your feedback. We’re glad to know you found our rooms comfortable and truly appreciate your kind words about our front desk team member. Your comments mean a lot, and we’ll be sure to pass them along. We hope to welcome you again in the future. 

Business response:

Thank you for sharing your feedback. We're sorry to hear that certain aspects of your stay fell short of expectations. Our goal is to provide excellent service, and we will certainly look into the concerns you've raised. High-quality internet access is something we continually strive to offer and we regret if this service was not adequately communicated during your stay. We appreciate your understanding and hope for the opportunity to serve you better in the future. 

Business response:

Thank you for sharing your feedback. While we're pleased to hear your stay was generally satisfactory, we continuously strive to exceed our guests' expectations. We value your thoughts and will review them as part of our ongoing improvements. 

Business response:

Thank you for sharing your feedback. We're glad that you found our team friendly and our airport shuttle efficient, and that you enjoyed the view of the lake. However, it's clear that some aspects of your stay fell short of expectations. Please know we're continuously making improvements, and your comments will guide us as we focus on areas such as the elevator speed and overall hotel appearance. Our pool's maintenance was temporary and we're confident you'll find it up to standard on your next visit. We hope to provide a be... read more

Business response:

Hi Lisa, thank you so much for your kind words! It's wonderful to know you appreciated the cleanliness and convenient location of La Quinta Inn & Suites by Wyndham Ft. Lauderdale Airport. We're thrilled you had a great experience and hope to welcome you back in the near future. 

Business response:

Hello Ana, thank you for taking the time to share your review with us. It seems like you had some concerns about the pillows and the elevator during your stay. Your feedback is crucial, as it aids us in identifying areas for potential enhancement. We're continually striving to provide our guests with a comfortable and enjoyable stay, and we'll make sure to review these points with our team. Nevertheless, we genuinely appreciate your feedback and hope you will consider staying with us again so we can deliver a better experien... read more

Business response:

David, thank you for sharing your feedback. We regret to hear that certain aspects of your stay didn't meet your expectations. We sincerely value your comments on the condition of the room and the presence of our team at the front desk. We’re already taking steps to address these matters to ensure the high standard of service and environment we strive for. We hope to have another opportunity to serve you better in the future. 

Business response:

Yaneth, gracias por compartir tu opinión. Nos alegra que hayas encontrado útil nuestro servicio de transporte, aunque no lo hayas necesitado en esta ocasión. Lamentamos el malentendido con respecto a nuestro servicio de wifi y queremos aclarar que está incluido para todos nuestros huéspedes. Agradecemos tus comentarios y nos aseguraremos de que nuestro equipo comunique este beneficio de forma eficaz a todos nuestros visitantes. Esperamos tener la oportunidad de atenderte de nuevo en el futuro.