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La Quinta Inn & Suites Garden City
- Hospitality
- Garden City, NY
About this business
Located just 2 miles from downtown Garden City Village, known for its boutiques, specialty shops and fine dining. Stay right in the heart of it all: 15 miles away from both airports and a 33 minutes train ride to Manhattan. You are only minutes away f
Location details
821 Stewart Ave, Garden City, NY, 11530, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
It was ok stayed at better Booked this on booking.com said it was a 7.8. Booked it because of that and was only staying one day. Checked in the lady at the front desk didn’t direct me towards the elevator which aren’t right up front. Got to the room, realized I booked double beds and not queen beds, that’s my fault. The room looks like it needs to be updated. The rugs in the hotel looked like they needed to be cleaned. Half the lights didn’t work. There was something sticky on one of the night tables. The bathroom configurat... read more
Business response:
Amanda, I'm sorry that your stay wasn't what we hoped it would be. Please call the hotel and ask for the General Manager so I can discuss your stay with you. I will share your feedback with my team so I may improve our service, as we use our reviews as a coaching tool. We hope you give us another opportunity to serve your lodging needs. Sincerely, Joe.O - General Manager
Exceptional Courtesy Very clean
Business response:
Kim-lea, Thank you for the 10 rating of your recent stay with us. I will share your comments with my staff and address the issue you mentioned in your review, we look forward to your next stay at La Quinta Inn & Suites. Sincerely, Joe.O - General Manager
A disappointment Too many dogs. Hotel starting to look shabby Almost no staff available. Write up said breakfast provided but it was a "bag and go" and kept hidden behind registration desk so people didn't even know it was available. The hotel is now pet friendly and there were way too many dogs, including one pretty vicious one.
Business response:
Sandra, I'm sorry that your stay wasn't what we hoped it would be. I will share your feedback with my staff to improve our customer service. We hope you give us another opportunity in the future to serve your lodging needs. Sincerely, Joe.O - General Manager
Exceptional
Pleasant Fire alarm system went off twice... once at 3 am! No fire or emergency. Room had an overwhelming Febreze/perfume smell Staff was great Good location
Business response:
Thomas, Thank you for the rating and feedback of your recent stay with us. Our fire alarms were activated due to a guest smoking in a room, we're sorry that this caused a noise disturbance for you. I will also share your feedback with our housekeeping team, as a coaching tool. We hope that you give us another opportunity to serve your lodging needs. Sincerely, Joe.O - General Manager
Good TV channel problem on guide check in
Business response:
Donald, Thank you for the rating and feedback of your recent stay with us. I will share your feedback with my maintenance staff to correct the issue you experienced with the TV. We look forward to your next stay with La Quinta Inn & Suites. Sincerely, Joe.O - General Manager
Pleasant Bathroom had a ripped shower curtain. No washcloths, only shampoo. Air conditioner kept noise all day and night. Room was not cleaned properly nor sanitized. Location for work.
Business response:
Dear Valued Guest, We're sorry that your stay wasn't what we hoped it would be. I will share your feedback with my staff so we can correct the issues you experienced. We hope you give us another opportunity to serve your lodging needs in the future. Sincerely, Joe.O - General Manager
Some problems on arrival, but all were quickly addressed. When I arrived in the room, I quickly discovered down pillows - which I am quite allergic. They were replaced by housekeeping. Reception had an old address, inaccurate price, and number of people. Also one of the keys did not work. Breakfast was good, the room was comfortable for 3 adults.
Business response:
Michele, Thank you for the rating and feedback of your recent stay with us. I will share your feedback with my staff to correct the issues you noted in your review. We hope you give us another opportunity to serve your lodging needs in the future. Sincerely, Joe.O - General Manager
Exceptional
Frequently asked questions about La Quinta Inn & Suites Garden City
How is La Quinta Inn & Suites Garden City rated?
La Quinta Inn & Suites Garden City has a 4.3 star rating with 3,715 reviews.
When is La Quinta Inn & Suites Garden City open?
La Quinta Inn & Suites Garden City is closed now. It will open tomorrow at 12:00 p.m.