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La Quinta Inn & Suites Garden City
- Hospitality
- Garden City, NY
About this business
Location details
821 Stewart Ave, Garden City, NY, 11530, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
OK Was given the wrong room number. Had to pay $75 for pet. I have not problem with a $75 deposit in the event my pet did something but not just to have a pet. Other hotels charge $50 not $75 Room was clean but decor was dated.
Business response:
Margaret, Thank you for the review of your recent stay with us. The $75.00 you were charged is only an incidental charge in case there is damaged caused by a pet, once you check out, if there is no damage you receive refund of the $75.00. We truly thank you and appreciate your business.
Very Good
Very Good
Marginal quality for Garden City Poor water flow in bathroom. Limited hot water. Toilet flush handle damaged. Mirror is old with lots of rust stains at the bottom edges. Gives the roomna dingy look. Bathtub has worn dirt stains on the tiles. No hot breakfast. Didn't like that they demanded all the payment upfront rather than at checkout. The morning coffee. The convenient location. Proximity to the mall.
Business response:
Dear Valued Guest, Thank you for the rating and feedback of your stay. Your feedback is valuable to assisting us improve our operation. We are looking are doing some room upgrades to address the issues you experienced in the room. To avoid billing errors, we do charge for the room upon checking in, but can issue a refund if you choose to put it on another credit card or pay cash. We thank you and appreciate your business. Sincerely Joe.O - General Manager
Very Good The only thing I didn’t like is the mattress sagged a lot. But other than that everything was great. This is my third stay here. Huge improvement on cleanliness. The workers are all very nice. I have two large dogs (well behaved) I travel with. This place is very convenient for multiple exits to walk the dogs outside. True dog friendly hotel, and they do well keeping it clean.
Business response:
Miriam, Thank you for the rating and feedback of your recent stay with us. I will share your feedback with my team at our weekly meeting. We thank you for your business and look forward to your next visit at La Quinta Inn & Suites. Sincerely, Joe.O - General Manager
Pleasant Hice mi reserva desde 1 día antes porque llegaba muy temprano en la mañana de un vuelo de toda la noche , con la sorpresa que habían cancelado mi reserva por no haber entrado el día anterior , y yo les había avisado ! Me hicieron esperar una hora mientras arreglaban una habitación La ubicación y limpieza
Business response:
Estimado huésped valorado: Gracias por la calificación y los comentarios de su reciente estancia con nosotros. Hablaré con la recepción sobre la confusión de su reserva, por favor acepte mis disculpas. Compartiré sus comentarios con mi equipo para corregir los problemas que mencionó. Le agradecemos por su negocio. Saludos amables, Translate by Google Translate Joe.O - Gerente General
Over all I had a great stay, despite not having proper room service, and lack of buffet breakfast. I did not like how breakfast was set up, I was expecting buffet style, with hot meals as well as cold. Another thing I did not like was the sofa bed mattress. It was an old mattress and the sheets were stuck in the spring and the sides. It was Very uncomfortable. The price for my stay should have been 450.00 for the 3 days. You did not have enough staff for room service and the poor lady in the kitchen didn’t even appear happy.... read more
Business response:
Sherwood, Thank you for the review and feedback of your recent stay with us. We're happy that you enjoyed your overall stay. We are looking to add more staff to the breakfast bar. Currently, we are not servicing rooms for stayover guest's unless they request it. We are still in Covid Protocol and are trying to reduce the exposure between our housekeeping staff and guests. We hope to be back to normal operations in the next few months. We thank you for your business. Sincerely, Joe.O - General Manager
Pleasant
Regular Good
Business response:
Arelis, Thank you for the rating and feedback of your recent stay with us. We appreciate your feedback and truly appreciate your business. Kind regards, Joe.O - General Manager
Frequently asked questions about La Quinta Inn & Suites Garden City
How is La Quinta Inn & Suites Garden City rated?
La Quinta Inn & Suites Garden City has a 3.8 star rating with 4,853 reviews.
When is La Quinta Inn & Suites Garden City open?
La Quinta Inn & Suites Garden City is closed now. It will open tomorrow at 12:00 p.m.