This profile has been claimed by the business owner or representative.
La Quinta Inn & Suites Houston Katy East
- Hospitality
- Katy, TX
About this business
Location details
22455 Katy Fwy, Katy, TX, 77450, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Exceptional People was drinking in the parking lot and o couldn’t sleep, because they were drinking in my car seating in top of my car, and I had value items in my truck! Very clean!
Business response:
We apologize you had to go through this issue, we are sorry to hear but we do have security at night I wonder if you would have informed us and would have given us a chance to take care of the situation. I apologize we could not help you in this matter.
Friendly staff... iffy area The room we had smelled strongly of dog urine. There was a spoon that was made up into our bed. There were also a few sketchy characters in and around the property. Aesthetically pleasing for the price, most of the staff were very friendly and inviting.
Business response:
We apologize dear guest we are striving hard to provide best experience to our guest and I see we are lagging in it. We are working on it to get the issues resolved with a promise to provide a great room and service during your next stay with us.
Nice for the price
Business response:
We appreciate your time and your response.
ALWAYS A PLEASURE BREAKFAST INCLUDES SLICE OF BREAD,JAM, AND COOKIE. THE CLEAN EVERYDAY WHICH IS PERFECT BETTER THAN THE OTHER "LUXURY" HOTELS IN THE AREA
Business response:
We are glad we were able to be upon your expectations. We try our best to provide the best service and quality product to all our guest. Our staff is highly motivated by reading your great comments. We strive hard to be upon our work to provide an exceptional service to each guest.
Exceptional Nothing..I enjoyed my stay It was clean..the staff was awesome
Business response:
We appreciate your positive response. We are glad we were able to be upon your expectations.
Exceptional
Very Good Paper thin walls I heard everything the couple next to us were doing but overal it was the best money I’ve ever spent on a hotel The jacuzzi tube was nice and it’s right by everything
Business response:
We apologize for a noise issue you had to go through we try hard to overcome it but as it is something we can not repair it in a stroke but we are glad you liked our service.
Exceptional
I was happy with my stay and it was a great value! There were only 3 small pillows on the king size bed and no blanket on the bed or in closet. But staff did give us additional pillows when requested. Due to Covid the gym was closed and the breakfast was a grab bag (apple, cookie, piece of bread, butter, jelly) a bit disappointing. No coffee either and those little Pod coffee makers in the room are a joke and there is no fresh creamer with those. The location was perfect. Staff was friendly and accommodating. The hotel and r... read more
Business response:
We apologize we were unable to be upon your expectations and we drop a ball in satisfying your needs. We will look into your comment and we will strive hard to make any changes that we can to make your future stay as a better experience.
Frequently asked questions about La Quinta Inn & Suites Houston Katy East
How is La Quinta Inn & Suites Houston Katy East rated?
La Quinta Inn & Suites Houston Katy East has a 3.9 star rating with 3,645 reviews.
When is La Quinta Inn & Suites Houston Katy East open?
La Quinta Inn & Suites Houston Katy East is closed now. It will open tomorrow at 12:00 p.m.