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La Quinta Inn & Suites Houston Kingwood Medical
- Hospitality
- Kingwood, TX
About this business
Location details
22790 US-59, Kingwood, TX, 77339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
No Electricity Pros: The dogs barking all night was a nice touch. It kept me up at night. Cons: Have electricity While staying here, we experienced a power outage for several hours while trying to get work done in the evening. As a business traveler, you never think, "Will I have power?" as it is given. We drove around and saw that no other place of business or residence was affected accept this facility. I will never stay here again or use this brand in the future.
Business response:
I am the General Manager here at La Quinta Inn & Suites Houston Kingwood, and it has been brought to my attention that your recent visit with us was not up to par. As you may know providing the highest level of hospitality is our number one priority, therefore hearing we have fallen below that standard is something we would like to address immediately. I can imagine how you felt when you experienced a power outage while trying to get your work done and I am truly sorry. However, this outage was due to a unfortunate car accid... read more
Convenient to the location I was going Convenient to the location I was going. Was told that there would be a bistro but it was closed. Had to wind up purchasing some frozen dinners at the hotel.
Business response:
I’ve received your review of La Quinta Houston - Kingwood. Looks like we dropped the ball on meeting your expectations. I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time, and hope we’ll see you back with us at La Quinta Inn and Suites once again.
Broken window Pros: Comfortable and clean. Cons: Provide security when aware of problems. A nice room and pleasant staff. However, our car window was shattered that evening along with several others. We understand management was aware of similar incidents at a neighboring LaQuinta but chose to do nothing about it from a security standpoint. While the offered us a free night's stay on a future visit, why not give the free night on the spot???
Fairly close to my relations Hotel undergoing renovations. Pretty mediocre breakfast. Tub and Toilet had problems and they weren't fixed even after request. Night staff was very friendly and helpful. Day staff couldn't care less. Fairly typical of my experience with Texas motels.
Filthy hotel Pros: nothing Cons: Everything- Take some pride in your hotel! LaQuinta's lobby appears to welcome you to a relatively clean stay, however once you settle into your room, it's a disgusting experience. The bathroom was filthy with what appeared to be urine and blood stains on the toilet seat. At least 5 "curly" hairs in the shower- 3 more were found in one of the two queen beds. Before attempting to operate the ceiling fan, I looked above my head only to find a heavy layer of dust caked upon the fan blades. Was n... read more
La Quinta Kingwood - Vision Source BOARD Meeting I booked FOUR rooms for a board meeting and the hotel overbooked and 3 of my executives had to be at a hotel down the street. La Quinta did comp them the rooms, and gave them another room night certificate but it was embarrasing that they showed up and couldn't check in - the first of our executives checked in the day before and had a rent-a-car for the planned meetings - so it was a bit inconvenient. Cheryl
X the Kingwood La Quinta ! Defensive manager....fix your problems, pal. written previously on another review site.
Frequently asked questions about La Quinta Inn & Suites Houston Kingwood Medical
How is La Quinta Inn & Suites Houston Kingwood Medical rated?
La Quinta Inn & Suites Houston Kingwood Medical has a 4.1 star rating with 1,649 reviews.
When is La Quinta Inn & Suites Houston Kingwood Medical open?
La Quinta Inn & Suites Houston Kingwood Medical is closed now. It will open at 12:00 p.m.