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La Quinta Inn & Suites Kyle - Austin South
- Hospitality
- Kyle, TX
About this business
A property of the La Quinta chain, this hotel is located in the charming city of Kyle. Replete with contemporary facilities, the hotel offers accommodations at affordable prices. Suitable for both, business and leisure travellers, it offers a warm and attentive service. The rooms are clean, spacious, well-lit and have an ambiance, that will immediately put you to ease. The hotel is child and pet friendly, and proves to be a great option for families as well. Call or visit website for reservations.
Location details
North, 18869 S Interstate Hwy 35, Kyle, TX, 78640, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Decent Carpets throughout the property, room included, were stained. It seemed like a majority of the guests were construction workers so this was understandable. I read some reviews that mentioned dirty sheets and bathrooms but that is not what I found. Sheets and bathroom were clean.
Business response:
Hi, Ruben. I am terribly sorry to hear of your disappointment with our hotel. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Thank you so much for taking the time to share and to give us the opportunity to address this error and make things right.
Pleasant
Pleasant Rooms maintained Outside looked new...inside of rooms was old, musty, and derelict
Business response:
Hi, Pat. Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made during your recent stay due to the condition of our amenities. We are forever working to improve upon the guest experience, and I hope you will remember our attributes for when you return during another trip to the area to see how we have improved to impress you even more.
Good
Exceptional
Exceptional
Pleasant and enjoyable The restroom could have been a lot cleaner than it was The staff was very helpful and accommodating which made our stay enjoyable. I would recommend this location to my friends and family
Business response:
Thank you for sharing this honest review and feedback about our staff as well as our location. I hope that we will impress you with exemplary service during future visits.
Very Good
Good The elevator was functioning. Had to call front desk every time you needed to go down stairs sometimes the staff did not answer the phone. Also asked to split my bill with my roommate. They ran her card and I was to pay my half at checkout. When checking out they had charged the whole bill to my card. Not happy with that. Location
Business response:
Thank you for your review. I am very sorry about the issue with payment you experienced at our property. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make. I assure you your comments will be taken into account so such situations do not happen again. On behalf of our entire staff thank you for staying with us and for rating your stay.
Frequently asked questions about La Quinta Inn & Suites Kyle - Austin South
How is La Quinta Inn & Suites Kyle - Austin South rated?
La Quinta Inn & Suites Kyle - Austin South has a 4.4 star rating with 1,236 reviews.
When is La Quinta Inn & Suites Kyle - Austin South open?
La Quinta Inn & Suites Kyle - Austin South is closed now. It will open tomorrow at 12:00 p.m.