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La Quinta Inn & Suites Marble Falls
- Hospitality
- Marble Falls, TX
About this business
The La Quinta Inn and Suites Marble Falls is a gem in the Texas Hill country featuring million dollar views. All rooms face Lake Marble Falls and the Texas Hill Country, and north also have a fabulous view of the City of Marble Falls. Our standard oversized rooms, Presidential Suites and 2-room Jacuzzi Suites have 37-inch TVs, premium cable, wireless high-speed Internet access, microwave, refrigerator, safes, and so much more! .
Location details
501 Hwy 2147 West, Marble Falls, TX, 78654, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Zimmer gepflegt, Check in problematisch Der Check In war sehr unerfreulich. Wir hatten über booking ein Zimmer mit King Size Bed reserviert. Die Empfangsdame wies uns ein Zimmer direkt neben dem Aufzug zu. Als wir um ein anderes Zimmer baten, erklärte sie uns, dass dies nunmal das Zimmer sei, dass es über booking gäbe. Wir zeigten ihr die Bestätigung des Zimmers, woraus keine Lage neben dem Aufzug hervorging. Sie meinte, es wäre unser Fehler über booking zu buchen. Als wir hartnäckig auf einem anderen Zimmer bestanden, gab s... read more
Business response:
Thank you for taking the time to share your experience as well as your concern. Your repeat business is greatly appreciated and I apologize for the unpleasant check-in experience you encountered. I will certainly look into the matter and take all the necessary steps to prevent similar instances in the future. I would recommend calling the hotel directly if you have any special requests since 3rd party sites do not have too much detailed information and may inadvertently book a room that is not to your satisfaction. We hope y... read more
Exceptional The pillows were not comfortable at all. This hotel has a nice view of Lake LBJ where you enjoy the beautiful sunsets.
Business response:
Dear Carla, Thank you for taking the time to share your experience of the La Quinta Inn & Suites in Marble Falls; we are elated to learn that you had a wonderful stay with us. I apologize for the pillows not being comfortable; we realize that pillows are a very personal choice and for this reason we do carry an assortment of pillows at the front desk. We hope to see you again soon.
Good Fitness Raum quasi unbrauchbar Zimmer angenehm
Business response:
Sorry to learn that you had a disappointing stay with us; this is the first time any complaints have been received regarding the fitness center but we will certainly have the equipment company diagnose any problems. We hope you will consider giving us the opportunity to redeem ourselves.
Exceptional Nothing. Property is gorgeous. Location is perfect and beautiful! Hotel is very nice and pretty as well! Gorgeous view of the river, spacious clean room, very comfortable bed, and a great breakfast with lots of options! We will definitely be back!
Business response:
Thank you for your kind words Lisa. Nothing pleases us more then going above and beyond guest expectations and we promise to deliver another wonderful experience during your next visit to Marble Falls.
Good
Exceptional Nothing... Friendly staff, easy access for pet area, 2 elevators for guests - all very comfortable and clean! This is our #1 choice for Marble Falls.
Business response:
Dear Cindy, Thank you for taking the time to share your experience of the La Quinta Inn & Suites Marble Falls. We are thrilled to learn that you had such an exceptional stay with us and look forward to the opportunity to serve you again in the near future.
Exceptional
Wonderful view, but the hotel, staff, and breakfast weren't what I expected for the money spent. It took much longer than expected to check in and when I did check in the 2 staff members working were not the friendliest to us. In fact, the man at the desk pretty much ignored me for several minutes after asking if I wanted to check in. Finally, a woman checked me in and took my payment. There was another couple waiting patiently behind me. The breakfast was very disappointing, as well. For the price we paid we expected so muc... read more
Business response:
Dear Deborah, Thank you bringing your concerns to my attention; I am saddened to learn that we failed to meet your expectations and promise to look into the issues that you have mentioned.
Excellent value for top notch accomodations! Breakfast was great, the facilities and rooms were very clean and neat, the location and room views were spectacular, and the staff was courteous and friendly. My daughter and I loved everything about the hotel. Will be coming back!
Business response:
Thank you for your kind words Elizabeth; we are thrilled to learn that you had such an exceptional stay with us. Nothing pleases us more then going over and above guest expectations and look forward to your next visit to the Texas Hill Country.
Frequently asked questions about La Quinta Inn & Suites Marble Falls
How is La Quinta Inn & Suites Marble Falls rated?
La Quinta Inn & Suites Marble Falls has a 4.7 star rating with 3,625 reviews.
When is La Quinta Inn & Suites Marble Falls open?
La Quinta Inn & Suites Marble Falls is closed now. It will open at 12:00 p.m.