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La Quinta Inn & Suites Miami Airport East
- Hotels
- Miami, FL
About this business
Location details
3501 NW 42nd Ave, Miami, FL, 33142, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Disappointing nting Front desk incompetence Front desk did not honour our reservation quoted amount. Charged us significantly more more for each of 5 room. She said her computer could not fix it. Manager would nor come our of her office to talk to us. We were forced to pay. I've never had such terrible service from lequinta, ever. Who should I contact to get my refunds.
Business response:
We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. However our front desk staff can over ride that our system quotes, please contact your booking agency for more information on your quoted rate. Thank you very much for bringing your concerns to our attention.
zum Glück nur 1 Nacht * abgewohnte alte Zimmer, * muffiger Geruch, * Bad muss dringend renoviert werden, * Waschbecken im Eingangsbereich, * Klimaanlage verdreckt, * Frühstücksbereich völlig überlaufen, nicht genügend Sitzplätze, schlechtes Angebot, * ohne Mietwagen schlecht zu erreichen, * fußläufig nur an verschiedenen Tankstellen eine Einkaufsmöglichkeit
Business response:
Thank you for sharing your feedback regarding your recent stay. I am truly sorry our hotel did not live up to expectations. I will use your feedback as a training opportunity to review procedures with my staff. I hope you will give us another chance again in the future.
Bad
I will never come here again I need a refund No towels tv don’t work smells bad nothing
Business response:
We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention.
Very Poor
Bad Poor customer service It was the worst customer service I’ve ever experienced. When I checked in, they told me my booking was canceled on their end and they had no idea. They even offered a room that is more expensive than the room I booked. I ended up changing the hotel.
Business response:
We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention.
Disappointing
I am a hotelier and while I did not expect the Ritz this place has nothing to recommend it. The grafitti on the ironing the airport shuttle took an hour and a half. the room was really small and dirty. the ac was poor. cannot believe that Wyndham would operate such a place nothing
Business response:
Thank you for leaving a review. I am truly sorry you didn't have a pleasant experience when staying with us. We strive to make sure each guest has a memorable experience and we didn't do that for you. I will share your comments with our housekeeping staff so we can improve. I hope you'll give us another chance in the future.
Very Poor The pool was dirty and unusuable. Tgere was also faeces on the pool deck. There was an unstocked refreshments room- not even water available for my 2 young children. Toilet door in room jammed. Engineer very reluctant to assist us, until manager interviened. We did not stay longer than 4 hours and left the hotel as it was so poor. This was the worst of hotels my family have stayed in. I had a sense the staff were frustrated with the facilities and suppliers. Location and welcome
Business response:
We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention.
Frequently asked questions about La Quinta Inn & Suites Miami Airport East
How is La Quinta Inn & Suites Miami Airport East rated?
La Quinta Inn & Suites Miami Airport East has a 3.2 star rating with 16,955 reviews.
When is La Quinta Inn & Suites Miami Airport East open?
La Quinta Inn & Suites Miami Airport East is closed now. It will open tomorrow at 12:00 p.m.