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La Quinta Inn & Suites Miami Airport East
- Hospitality
- Miami, FL
About this business
Location details
3501 NW 42nd Ave, Miami, FL, 33142, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
staff not friendly and services were not as listed. Booked as it says they have a shuttle but they don't. No breakfast at all. Snack shop only had Diet Coke or water for sale. Room had no TV remote and when they brought one, it did turn on but could not change volume on TV even manually! Room was clean but help was not very kind or very helpful
Business response:
Thank you for leaving a review. I am truly sorry you didn't have a pleasant experience when staying with us. We strive to make sure each guest has a memorable experience and we didn't do that for you. I will share your comments with our staff so we can improve. I hope you'll give us another chance in the future.
I would rather pull out my own splinter from my toe nails with a rusty plier than stay at this hotel The entire floor smelled of cigarettes, even though it was nonsmoking but the best part was the odor and the musty smell within the room. You would think Jimmy Hoffa was buried in the walls. To make the situation even more satisfying the pool was not available, with no mention of this anywhere even though all promotional activity continues to highlight the pool. The excuse was Covid, but it's Miami in February 2021 and most p... read more
Business response:
Thank you so much for taking the time to leave a review. We regret that accommodations were not what you had expected. Please keep in mind that on all sites including our own there is a notification bar notifying that certain amenities and services are not being offered and it directs guests to call the hotel for further information. This is why the nightly rate is so much lower due to the removal of services caused by Covid. We do understand how frustrating this can be to you and other guests alike. We hope to return to ful... read more
Horrible pictures was misleading Toilet wouldnt flush and when did get it to flush the water was yellow still. It had a bad smell it was dogs barking in the hallway over the experience was horrible Nothing
Business response:
Thank you for your review. We regret accommodations are not what you had expected. It is only through feedback such as yours that improvements are made. we hope you will give us another chance in the future and we thank you for your business.
Noise noise and more noise We are not picky people, but the place was really bad. Crazy people having parties in the bedrooms, people screaming in the middle of the night in the corridors, the bedroom was definitely not clean, we literally walked in, fell asleep, got woken up a couple of times, land left ASAP in the morning. The pillows
Business response:
Thank you for leaving a review. I am truly sorry you didn't have a pleasant experience when staying with us. We strive to make sure each guest has a memorable experience and we didn't do that for you. I hope you'll give us another chance in the future and we thank you for your business.
Fair
You get what you pay for The hallways wreaked of cigarette smoke and marijuana. As I was about to shower, I found a nasty, dirty towel in the tub. Housekeeping must of left it. :( Also when we got to the premises, there was a woman wearing very little clothing outside. She looked like she was lost or waiting for someone. As I was checking in, she walked inside for a moment and then walked back out. I doubt she was a guest there. To be truthful, she looked like a prostitute. She had on a very short crop top with no bra. Her n... read more
Business response:
Thank you for taking the time to write your review. I am sorry our hotel did not meet your expectations. It is only through your feedback that improvements are considered and made, to improve our guests' experience. We very much appreciate your business and thank you for staying with us.
Wouldn't recommend. It smelled bad, the rooms weren't very clean, there was a bandaid on the floor, the towels had stains, and the front desk wasn't very nice. That it was close to the airport.
Business response:
Thank you for leaving a review. I am truly sorry you didn't have a pleasant experience when staying with us. We strive to make sure each guest has a memorable experience and we didn't do that for you. I will share your comments with our staff so we can improve. I hope you'll give us another chance in the future.
Bad
No housekeeping no toilet paper no clean linen never no one at the desk when u needed them The lady told me in the evening there’s only 1 person to wash fold towels handle the front desk and there were tons of people checking in when we went to ask for toilet paper she gave us one roll to last for two days I was highly upset I’m sorry not this location ever again and to charge that amount I would rate it a 1
Frequently asked questions about La Quinta Inn & Suites Miami Airport East
How is La Quinta Inn & Suites Miami Airport East rated?
La Quinta Inn & Suites Miami Airport East has a 3.3 star rating with 15,646 reviews.
When is La Quinta Inn & Suites Miami Airport East open?
La Quinta Inn & Suites Miami Airport East is closed now. It will open tomorrow at 12:00 p.m.