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La Quinta Inn & Suites Orlando Lake Mary
- Hospitality
- Lake Mary, FL
About this business
Location details
1060 Greenwood Blvd, Lake Mary, FL, 32746, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Exceptional
Exceptional
Pleasant I told the housekeeper that I was going out at 12noon and would like my room freshened up while I was away and was told I couldn’t be accommodated. Also, I saw a small roach in the bathroom. This was not a very good experience for me The location is excellent
Business response:
Dear Valued Guest, We appreciate you taking the time to share your experience. We are sincerely sorry to hear that you had encountered several issues during your stay at our hotel. We understand the importance of receiving a good night's sleep and apologize for falling short on this expectation. Additionally, cleanliness is a top priority for our hotel so we will be sure to address your comments with Housekeeping and the greater team to ensure this does not occur again in the future. Thank you again for providing us with a r... read more
Very Good
Exceptional
Awesome
Pleasant When I turned down the sheets, I found a few specks of black dirt, a piece of broken cooked macaroni. I brought my own blanket which I slept on. The flooring was beautiful, not dirty carpet but hardwood. The bathroom mirror was beautiful. The TV and internet was readily accessible without remembering a code.
Business response:
Dear Valued Guest, although your stay was overall positive, we are disappointed to hear that even one aspect of your stay was undesirable. Please accept our sincerest apologizes for not meeting all of your expectations. Your comments have been shared with our staff so that corrections are made. We hope you will give us another chance to better your opinion in the near future. Sincerely, Talat A General Manager
Good pet policy, reasonable fee, allows cats. Door sticks, badly. Advised front desk. Bed pillows were horrible. Room was clean. Pet policy is very helpful. Mattress was comfy. Thanks.
Business response:
Dear Valued Guest, although your stay was overall positive, we are disappointed to hear that even one aspect of your stay was undesirable. Please accept our sincerest apologizes for not meeting all of your expectations. Your comments have been shared with our staff so that corrections are made. We hope you will give us another chance to better your opinion in the near future. Sincerely, Talat A General Manager
Exceptional Not anything I can think of that I really disliked. Front desk staff. House keepers were friendly. Quiet.
Business response:
Dear Valued Guest, Thanks for brightening our day! We look forward to being here for you on your next visit! Sincerely, Talat A General Manager
Frequently asked questions about La Quinta Inn & Suites Orlando Lake Mary
How is La Quinta Inn & Suites Orlando Lake Mary rated?
La Quinta Inn & Suites Orlando Lake Mary has a 4.1 star rating with 8,708 reviews.
When is La Quinta Inn & Suites Orlando Lake Mary open?
La Quinta Inn & Suites Orlando Lake Mary is closed now. It will open at 12:00 p.m.