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La Quinta Inn & Suites Pearland
- Hospitality
- Pearland, TX
About this business
100% Smoke Free Hotel Complimentary Hot Brightside Breakfast Fitness Center, Business Center, Guest Laundry Free High Speed Wireless Internet Outdoor Pool & Spa Pet friendly
Location details
9002 Broadway, Pearland, TX, 77584, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
It was alright. Didn't like the fact people can smoke at the pool and my daughter has lupus. Bad 4 k When I did arrive The manager wasn't helpful and one lady seemed new and she didn't bother to help. One customer came in and left and one they messed up his points. She waa socializing and wasn't taking care of the customers Christopher was awsome and checking on my to make sure my room would be available and told me to be safe and he'll be happy to serve me when I arrive. Great customer service.
Business response:
Thank you for your recent review of your stay. I am so disappointed to hear that the trainer was not helpful at the time of checkin, and that people were smoking in the pool area, please accept my apology. I am grateful for the feedback you provided so we are able to continually improve our hotel. If you have any additional feedback, we would like to hear it. Please contact me, so we can speak directly. I do hope that this does not deter you from staying with us in the future. Thanks again for your feedback.
Thanks to Misty our stay was lovely. n/a n/a
Business response:
Thank you for posting such a great review of your stay. We hope to see you back soon!
Good
Good
It was a great stay! I would stay there again! Courteous Staff and comfortable rooms!
Business response:
Thank you so much for sharing your experience with us. I'm so pleased to hear that you had a great stay! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Exceptional
Good the pool wasn't available. It looked like it wasn't cleaned Not a lot to choose from for breakfast
Business response:
Thank you for providing us with details about your stay. I am sorry to hear that the pool was not available for you. I am grateful for the feedback you provided so we are able to continually improve our hotel. I do hope that you will return to our hotel, or any other LaQuinta Hotel location in the future
Overall, great experience Breakfast wasn't good Room was fantastic
Business response:
Thank you for providing us with feedback about your stay. I am sorry to hear that breakfast was not good for you but I'm glad that the Room was to your liking. Thank you for the feedback you provided so we are able to continually improve our hotel. I do hope that you will give us another chance and hope to see you back soon.
Exceptional Pool facilities were not up to par. Small pool not circulating water.
Business response:
Thank you for providing us with a review of your stay. I am sorry to hear that our pool was not up to par. Thank you so much for the feedback you provided so we are able to continually improve our hotel. I do hope that you will return to our hotel, or any other LaQuinta location in the future
Frequently asked questions about La Quinta Inn & Suites Pearland
How is La Quinta Inn & Suites Pearland rated?
La Quinta Inn & Suites Pearland has a 4.4 star rating with 1,392 reviews.
When is La Quinta Inn & Suites Pearland open?
La Quinta Inn & Suites Pearland is closed now. It will open at 12:00 p.m.