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La Quinta Inn & Suites Rockwall
- Hotels
- Rockwall, TX
About this business
Location details
689 I-30 Frontage Rd, Rockwall, TX, 75087, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
I shall return!!! Loud kids and barking dogs in the hallway. Very good breakfast, the cleaning staff was polite and very helpful, the front desk staff courteous.
Business response:
Thank you for taking the time to share your feedback with us. We’re very pleased to hear that you enjoyed the breakfast and that our cleaning staff and front desk team provided polite and courteous service during your stay. We sincerely apologize for the noise disturbances you experienced from children and barking dogs in the hallway. We understand how important a peaceful environment is to our guests and regret that this impacted your stay. We appreciate your feedback and hope to have the opportunity to welcome you back for... read more
Exceptional
Exceptional
Room 318: Avoid if you don't have noise canceling headphones and/or earplugs. Room 318 is very loud. Noise from the megachurch carpark directly across and noise from the I-30 freeway made the room very loud and noisy during the day and night. I stayed during the weekdays Tuesday-Thursday, so to have this high level of noise is concerning. I had earplugs and my noise canceling headphones so I was able to use them during the day and night to mitigate the noise. So I didn't bother to change my room because I had them. I definit... read more
Business response:
Thank you for taking the time to address your concerns as we use this to better serve our guests. We do apologize that you found the room very loud and we will definitely look into the bathroom. We thank you for choosing to stay at our hotel and we look forward to welcoming you back to provide you with an even better experience.
Exceptional Staff was extremely helpful i arrived not feeling well and early and they accommodated me and put me in my room right away and constantly keep asking if I was ok ..thank you so much for that..your breakfast was wonderful and location for us ws great..again thank you for everything and I will definitely book again great job every one
Business response:
Thank you so much for your wonderful feedback. We are truly happy to hear that our staff was able to make you feel comfortable and cared for during your stay, especially when you were not feeling well. We’re also delighted that you enjoyed the breakfast and found our location convenient for your visit. Your kind words mean a great deal to our entire team. Thank you again for choosing to stay with us. We look forward to welcoming you back on your next visit!
Very Good
Excellent hotel nothing Quiet, clean, comfortable room
Business response:
Thank you for taking the time to leave us a review. We are pleased to see that you enjoyed your stay with us! We look forward to welcoming you back to our hotel soon!
Exceptional Couldn’t reach front desk by phone Kind and welcoming staff
Business response:
Thank you for taking the time to leave us a response. We are pleased to see that you enjoyed your stay with us. We are thankful for your kind words about our team. We will talk to our team in order to see exactly what happened that you could not reach us at the desk phone. We thank you again for choosing to stay at our hotel.
Exceptional
Frequently asked questions about La Quinta Inn & Suites Rockwall
How is La Quinta Inn & Suites Rockwall rated?
La Quinta Inn & Suites Rockwall has a 4.4 star rating with 2,666 reviews.
When is La Quinta Inn & Suites Rockwall open?
La Quinta Inn & Suites Rockwall is closed now. It will open tomorrow at 12:00 p.m.