La Quinta Inn & Suites San Antonio Airport

Business response:

Hello CARLOS A. VIERA , Thank you for your feedback! We're glad to hear you enjoyed your time at our hotel, even if it went by quickly. Our proximity to the airport is certainly a convenience for many travelers. We hope to welcome you back for another stay in the future, where you can unwind and enjoy more time with us! 

Business response:

Hello Carol, Thank you for your feedback regarding the safety and security of your stay. We prioritize the well-being of our guests and appreciate your comments. Your insights are valuable as they help us maintain a safe environment. Please feel free to share any specific concerns with our management team so they can address them appropriately. We hope to welcome you back in the future for a more enjoyable experience. 

Business response:

Hello Laux, Agradecemos tus comentarios sobre tu reciente estancia. Lamentamos que la experiencia en el área del desayuno no haya sido satisfactoria y que encontraste ciertos aspectos de limpieza que podrían mejorarse. Tomamos tus observaciones sobre los elevadores y el estado general en cuenta para seguir trabajando en el bienestar de nuestros huéspedes. Nos alegra saber que disfrutaste de la decoración de las habitaciones y baños. Tu retroalimentación es valiosa para nosotros, y continuaremos esforzándonos por brindar un m... read more

Business response:

Dear Guest, Thank you for sharing your feedback. We're glad to hear that you enjoyed our breakfast offerings and appreciated the ample parking available. Your preference for lower floor accommodations is noted, as we aim to accommodate various guest preferences whenever possible. We appreciate your input and hope to provide an even better experience during your next stay with us. 

Business response:

Hello MARCELA, Agradecemos que nos haya compartido su comentario sobre las cortinas. Su opinión es valiosa para nosotros y será revisada internamente para garantizar que nuestros estándares de calidad se mantengan. Le agradecemos por su comprensión y por elegir nuestro hotel durante su estadía. Esperamos que tenga una excelente semana y que considere hospedarse nuevamente con nosotros en el futuro. 

Business response:

Hello Charlotte, Thank you for sharing your positive experience! We're thrilled to hear that you enjoyed our location, staff, breakfast, and facilities. It's wonderful to know that you plan to return on your next visit to San Antonio, and we look forward to welcoming you back for another exceptional stay. Safe travels until then! 

Business response:

Hello Lorna, Thank you for sharing your feedback. We appreciate your comments regarding the comfort of our beds, breakfast options, and friendly staff. Your observations about maintenance and cleaning have been noted and will be shared with the relevant teams for their awareness. We strive to provide a welcoming environment for all our guests, and your input is valuable in helping us improve. We hope you'll consider staying with us again in the future. 

Business response:

Hello Jose, Thank you for sharing your feedback regarding your recent stay. We're sorry to hear that your experience with our staff did not meet your expectations. Our team values guest interactions highly, and your observations about their demeanor are important to us. We appreciate your comments on the location, airport shuttle, and bedding as well. Your input will help us improve and enhance the experience for our future guests moving forward.