La Quinta Inn & Suites San Antonio Airport

Business response:

Hello Jennie, Thank you for sharing your feedback. We're glad to hear you found the bed safe and comfortable, but we regret that other aspects of your stay did not meet your expectations. Your comments about noise and the elevator will be shared with the appropriate team for their review. We appreciate your insights, as they help us improve the experience for future guests. We hope you will consider staying with us again in the future to experience our ongoing improvements. 

Business response:

Hello Alexis, Nos alegra saber que su estancia fue tan placentera y que nuestro personal logró superar sus expectativas. Apreciamos sus comentarios positivos sobre la habitación y el servicio de transporte al aeropuerto. Es nuestro objetivo brindar una experiencia memorable a nuestros huéspedes. Esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro. 

Business response:

Dear Guest, Thank you for taking the time to share your rating. To be awarded a perfect score is such a compliment! We are thrilled to learn that our goal of providing our guests with a comfortable and pleasant stay is a success! We can't wait to serve you again. 

Business response:

Hello Debra, Thank you for your feedback! We are delighted to hear that you found our staff helpful and the facility clean and well-located. We always strive to provide a welcoming atmosphere for our guests. Your comments will surely be shared with our team to encourage their continued dedication. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay. 

Business response:

Dear Guest, Thank you for sharing your thoughts on our great location! We're glad to hear it added to your experience. If you have any feedback about your stay or suggestions for improvement, please feel free to reach out to our management team as they value guest insights. We hope to welcome you back in the future!