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La Quinta Inn & Suites San Antonio Airport
- Hospitality
- San Antonio, TX
About this business
The La Quinta Inn and Suites-San Antonio Airport is less than a mile south of San Antonio International. With easy freeway access, you are only minutes from all Downtown attractions, including The Alamo and Riverwalk, Six Flags Fiesta Texas and Sea World,
Location details
850 Halm Blvd, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Wonderful
Wonderful Clean
Business response:
Hello Carina, Thank you for taking the time to review your recent stay. We appreciate your feedback on our cleanliness standards. Our housekeeping team works diligently to ensure that all areas of the hotel are clean and well-maintained. We apologize for any inconvenience you may have experienced. Your comments will be shared with our team for further improvement.
Just ok The room was not super clean. The furniture in my room had grime where people's hands rest. they definitely need to be cleaned. the chairs in the breakfast area are torn up. my vanity cabinet was broken in half (room 110). The room keys stopped working on my second day and when I was trying to get them to work, another guest told me his did the same thing. The noise on the first floor was excessive. I could hear every conversation in the hall and all the housekeeping activity in the adjacent rooms. Staff was very fri... read more
Business response:
Hello Michael, Thank you for taking the time to provide your feedback. We apologize for any inconvenience you experienced during your stay. We appreciate your kind words about our friendly and accommodating staff. We will address your concerns regarding cleanliness and the condition of the furniture and breakfast area chairs with our housekeeping and maintenance teams. We apologize for any disruptions caused by noise on the first floor. We hope to have the opportunity to serve you again in the future.
Staff at desk was very patient and worked to resolve w/ booking.com Booking.com did not confirm my reservation date change with the hotel causing much confusion on a very full hotel night! We had to pay again for the room, BUT was later reimbursed by booking.com. I hesitated using booking.com again, but find they can usually provide a little better rate. Great full breakfast.
Business response:
Hello Judith, Thank you for sharing your experience with us. We apologize for any confusion caused by the reservation date change. We encourage guests to directly contact the hotel to confirm any changes to their reservation. We're glad to hear that booking.com provided reimbursement for the second payment. We appreciate your feedback and hope to welcome you back for another enjoyable stay.
Good Établissement en travaux. Choix et place petit déjeuner. Parking gratuit et de nombreuses places.
Business response:
Hello Ines, Nous vous remercions d'avoir pris le temps de laisser ce commentaire. Nous nous excusons pour tout inconvénient causé par les travaux en cours dans notre établissement. Votre confort est notre priorité et nous faisons de notre mieux pour minimiser les perturbations. Nous sommes ravis que vous ayez apprécié notre parking gratuit et les nombreuses places disponibles. Nous espérons avoir l'occasion de vous accueillir à nouveau dans le futur.
Good stay no big issues and would recommend. Everything was pretty much okay. No issues. Friendly and accommodating staff. I would recommend a stay here. Only thing I could say would be our TV didn’t work properly (volume) but we did not alert staff as we had such a short stay (less than 12 hours). Not a deal breaker. Very convenient. Very close to airport and the shuttle worked out well. I saw there was laundry room for guests to use and they had a breakfast until 9am. All looked pretty clean.
Business response:
Dear Guest, Thank you for choosing to stay with us and for taking the time to share your feedback. We're glad to hear that our staff was friendly and accommodating during your stay. We apologize for any inconvenience regarding the issue with the TV, but appreciate your understanding given your short stay. We're pleased that our convenient location near the airport and our shuttle service met your needs. We hope to welcome you back in the future for an even more enjoyable stay.
Wonderful
Wonderful No hay limpieza en el cuarto Cerca de todo
Business response:
Hello david, Lamentamos escuchar sobre su experiencia con la limpieza en su habitación. Valoramos sus comentarios y los compartiremos con nuestro equipo de limpieza para asegurar que este tipo de situaciones no se repitan en el futuro. Apreciamos su apreciación por nuestra ubicación conveniente. Esperamos que considere hospedarse con nosotros de nuevo para brindarle una experiencia mejorada.
Very Good
Frequently asked questions about La Quinta Inn & Suites San Antonio Airport
How is La Quinta Inn & Suites San Antonio Airport rated?
La Quinta Inn & Suites San Antonio Airport has a 4.4 star rating with 9,033 reviews.
When is La Quinta Inn & Suites San Antonio Airport open?
La Quinta Inn & Suites San Antonio Airport is closed now. It will open tomorrow at 12:00 p.m.