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850 Halm Blvd, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Other than that, it was great!! I checked in on an email the night before from you all. I paid for the room, signed all the paperwork and sent a picture of my drivers licence. It told me just arrive with my confirmation number pick up my key and that's it. When I got to the front desk on 7/7/25, the whole process had to be done again after I told them it was done already the night before. The answer that I got back was that there was no reason why your hotel chain sents stuff like that out to guest because it still needs to ... read more
Business response:
Hello Jorge, Thank you for sharing your experience with us. We understand how frustrating it can be to go through the check-in process again, especially when you've already completed the necessary steps. Your feedback regarding our pre-check-in procedures is valuable, and we appreciate you bringing this to our attention. We hope your surgery went well and that you had a smooth experience overall during your stay. Your comments will help us improve the check-in experience for future guests.
Very Good
Not bad Bathroom toilet was lose at the base, and room had the faint smell of cigarette smoke Location
Business response:
Hello Donald, Thank you for sharing your feedback with us. We appreciate your comments regarding the condition of the bathroom and the presence of smoke odor. Your observations are valuable as they help us enhance our guest experience. We hope to provide you with a more satisfactory stay in the future, so please consider us again on your next visit.
Good overall stay. I decided to go with La Quinta vs Holiday zinn Express bc of the lower price & the hot tub. The hot tub was far from hot & it wasnt cleaned out (debris at the bottom & water wasn't clear, a little cloudy) nor hot even though I adjusted the temperature. Bummer. I requested a late check out for noon the night before, which was granted. The cleaning crew were banging down my door at 10:38 am (for 11 check out!) I told them about late check out but they didn't get the memo. I called front desk to inform them &... read more
Business response:
Hello Larue Consulting , Thank you for sharing your thoughts about your recent stay. We're glad to hear that you appreciated the amenities and the efforts of our staff, especially during the busy holiday period. Your feedback on the hot tub and communication with housekeeping will be shared with management for further evaluation. We strive to provide a comfortable experience, and it’s great to know you'd consider returning. We hope your next visit exceeds your expectations even more.
Exceptional
Very Good
Very Good
Pleasant Cleanliness Staff and it was not far from everything
Business response:
Hello shaniqwa, Thank you for your feedback regarding the cleanliness and the staff during your stay. We’re glad to hear you found our location convenient, as we strive to ensure our guests have easy access to nearby attractions. Your observations have been noted, and we appreciate you taking the time to share your experience with us. We value your insights and hope you consider staying with us again in the future.
Pleasant
La Quinta Inn & Suites San Antonio Airport has a 3.9 star rating with 13,956 reviews.
La Quinta Inn & Suites San Antonio Airport is closed now. It will open at 12:00 p.m.