La Quinta Inn & Suites San Antonio Airport

Business response:

Hello Nancy, We appreciate your feedback regarding your recent stay. Cleanliness is a priority for us, and we take concerns like yours seriously. We will ensure that our housekeeping team is made aware to maintain our high standards. Your comments are invaluable as we strive to improve our guest experience continually and ensure a comfortable stay for all. Thank you for bringing this to our attention. 

Business response:

Hello Richard, Thank you for sharing your feedback regarding your stay. We appreciate your comments about the comfortable bed, as we continually strive to provide a relaxing environment for our guests. Your observations about the water pressure and bathroom fan have been noted, and we encourage you to discuss these aspects with our management team for further consideration. We value your input and hope you had a pleasant overall experience during your visit. 

Business response:

Hello Soden, We appreciate your feedback and are glad to hear that you enjoyed the quiet atmosphere, quick check-in, and the cleanliness of your room. It sounds like you had a pleasant stay overall. We hope to welcome you back for a longer trip in the future so you can fully enjoy all that we have to offer. Safe travels! 

Business response:

Hello Kiara, Thank you for sharing your thoughts about Alex's service! We're pleased to hear that he made a positive impression during your stay. Your feedback is valuable to us, and we appreciate you taking the time to write about your experience. We hope to have the opportunity to welcome you back for another experience that meets your expectations. 

Business response:

Hello Patricia, Agradecemos tus amables palabras sobre la limpieza del hotel y la atención de nuestro personal. Nos complace saber que la recepción fue un punto destacado durante tu estancia. Es nuestro objetivo ofrecer una experiencia cómoda y agradable a todos nuestros huéspedes. Esperamos que consideres hospedarte con nosotros nuevamente en el futuro y que tu próxima visita sea igual de satisfactoria. 

Business response:

Hello Elizabeth, Thank you for your feedback! We're glad to hear you enjoyed our convenient location and appreciated our amazing staff. We apologize for the inconvenience caused by the construction noise during your stay. Your comments are valuable as we strive to enhance our guests' experience, and we hope you’ll consider staying with us again in the future to enjoy a more peaceful visit.