Un buen lugar cerca al aeropuerto
El aseo del lobby podría ser mejor. El personal fue amable a excepción de una señora del front desk.
La ubicación es muy buena. Tienen shuttle desde y hacia el aeropuerto, un gran punto a favor.
Business response:
Hello Andres,
Thank you for sharing your experience. We truly appreciate the insight regarding our shuttle and your comments about our front desk. We hope you will return so that we can provide you an even superior experience.
Business response:
Hello Melba,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.
Standard airport hotel, convenient but lacking character
Very dirty carpet in breakfast area. Not enough people on reception desk.
Good breakfast.
Business response:
Hello Rebecca, Thank you for taking the time your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences with housekeeping issues. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Close of the airport
Business response:
Hello Francisco, Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. It is good to hear from you and we greatly appreciate that you have taken the time to share your experience at our hotel! We would love to have you back and we do hope to see you again soon.
Wonderful
No me gustaron las sábanas o colcha ya qué estaban muy pequeñas. Si eres una persona grande pues te tienes que bajar mucho para poder taparte con la sabana o colcha.
Me gustó por la cercanía al aeropuerto por ser una persona que llega en conección tarde y se tiene que ir a muy temprana hora al día siguiente.
Business response:
Hi Ricardo,
Thank you for being a guest with us and sharing your experience. We are glad to learn you enjoyed your overall stay with us. However, we are sorry for your disappointment with the condition of our sheets, and we will share your comments appropriately. Thank you again for your feedback, and we look forward to your next visit.
Good
Inop ice machine, empty tissue box, broken toilet.
Friendly staff. Full buffet breakfast. Quiet. Good location. Price as reasonable as any
.
Business response:
Hello Allene,
Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this information has been forwarded to management to address promptly. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve guest experience.
Very Good
I didn't like seeing some pillows having stains on them. Also somewhat I wish the shower was a bit more cleaner.
I liked how nice the staff was. I enjoyed the free breakfast and the value of the price..
Business response:
Hi Nelissa,
Thank you so much for taking the time to share your thoughts and provide us with an unbiased opinion on our hotel's guest experience. I sincerely apologize that our housekeeping did not meet your cleaning standards, even though we strive to keep our standards high which includes checking in to verify that rooms are as clean as possible. We will address this with our housekeeping team promptly. We look forward to seeing you again and impressing you
Google reviews (2,486)
