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La Quinta Inn & Suites San Antonio Airport
- Hospitality
- San Antonio, TX
About this business
Location details
850 Halm Blvd, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Fair Breakfast set up was late and incomplete. We chose to leave at 8:30 a.m. and go elsewhere. Under staffed...but we can understand that. noisy from other rooms. Proximity to the airport
Business response:
Thank you for your feedback.
Could be better The barking dog and the smell of urine from cats Comfortable beds
Business response:
Thank you for your feedback
It was an “okay” budget hotel. The Hotel was dated and not very clean. There were old stains on the wall , it looked like old food. The bathroom had mold and wasn’t clean very well. The bed was comfy but the blankets smelled like mold and had tons of stains. We had to ask house keeping to change the sheets, because the smell was so bad we couldn’t sleep. Honestly, I think the mattress smelled and it rubbed on the sheets. My husband and I couldn’t place the smell but it ranged from mold to poop. The hotel Smelled like smoke a... read more
Business response:
We take pride in our guests being satisfied and apologize that we were unable to meet that expectation. We will be working with our team to address the issue, so this doesn’t happen again. We have reached out to you to further discuss your stay.
The staff was wonderful. But the facility was run down and dingy. I probably won’t stay again.
Business response:
Thank you for the kind words and candid feedback.
Bad 3 bugs in room.
Business response:
We apologize for the issue with pests in your room
Needs a lot of Maintenance!! The hotel needs a lot of maintenance. Our shower tub was really old. The shower head decal was coming off. The pillows were super flat and the sheets are no longer white. I will not return to this location again. The location
Business response:
Thank you for your feedback, we will use your comments to improve our property
This room was awful and I'm very very disappointed made my trip very very unpleasant On arrival stood at check-in for 20 minute's while staff finished what she had to do Once in room opend door horrible smell Like pee and drugs or smoke My child and I allergic to feathers no other pillows to offer so not much sleep Bed smelled so bad had to saturat with lysol Still could smell Booked with booking. Com and description of room was inaccurate no queen beds no couch Nothing
Business response:
Let me start by saying that it is unacceptable to come into a dirty room. We will take a closer look to correct this issue. We regret we did not offer you another room when you brought it to our attention.
Rooms were not worth what I paid Sheets were dirty, 2 of the pillows stunk horribly, beds were too small, Free breakfast
Business response:
We apologize we could not meet your expectations, we will use your feedback to make improvements
Disappointing
Frequently asked questions about La Quinta Inn & Suites San Antonio Airport
How is La Quinta Inn & Suites San Antonio Airport rated?
La Quinta Inn & Suites San Antonio Airport has a 3.9 star rating with 14,085 reviews.
When is La Quinta Inn & Suites San Antonio Airport open?
La Quinta Inn & Suites San Antonio Airport is closed now. It will open tomorrow at 12:00 p.m.