This profile has been claimed by the business owner or representative.
La Quinta Inn & Suites San Antonio Airport
- Hospitality
- San Antonio, TX
About this business
Location details
850 Halm Blvd, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Bad The air conditioner kept making noise as it turned on and kept me from sleeping. The shower drain need un clogged, The water was rising as I took a shower.
Business response:
Thank you for your candid feedback.
After that experience, will not stay at that property again, might not stay at any La Quinta again. Breakfast options were horrible. We reserved 4 rooms and in each of them there were bathroom issues, one the bathroom toilet was so loud and didn't flush right, the showers left standing water in them in 2 rooms as they weren't draining correctly and one room the shower didn't work at all and part of my family had to be moved to a different room and separate from all of us. The same room that had the broken shower also smelled... read more
Business response:
We apologize for the other issues you experienced. We will share your comment with our maintenance team to correct this.
Definitely wasn’t worth the price of what I paid!! Housekeeping not doing good job with cleaning, I had blood spots in my bathroom and somebody sock was left in our bed room. Was quiet for the most part.
Business response:
Thank you for the candid feedback. We will address these issues with our team.
Very Poor The room needs to be taken out of service - AC so noisy that it woke us up everytime it started. Bath tub needs drain-o - extremely slow draining, ended up standing in several inches of water during short shower, bath tub ring should be a clue for cleaning crew. Very disappointing!
Business response:
Thank you for bringing this to our attention. We will look into these issues to correct them. We regret that we did not do so during your stay.
Solo cambian sábanas y tuallas de bańo cuando los cuartos se desocupaban ! Durante la estancia 5 días jamás lo hicieron La indiferencia del personal En aeropuerto 8 minutos del centro
Business response:
Thank you for sharing your experience.
Fair Super sucio el hotel desde el lobby, pasillos, lavanderia, alfombras, etc. El ruido de las recamaras de a lado se escuchaba mucho y no dejaba descansar. Y no hubo limpieza a la habitación ni el desayuno americano que siempre daban. No me volveria a quedar. Ubicacion y tamaño habitación
Business response:
Thank you for the candid feedback. We will work to improve.
Era mi hotel preferido, más de 10 años me hospedé ahi Estuvimos 3 noches, nunca limpiaron la habitación, pedimos toallas nunca las entregaron, el personal muy apático, pésimo servicio La ubicación
Business response:
Thank you for the candid feedback.
No volveria El desayuno era únicamente cafe, super cargado, yo reserve en este hotel porque decia buen desayuno y solo era cafe, platanos o manzanas, muffins empaquetados y galletas, no había mas, ni donde comer ni nada, solo una mesa con eso y era todo el desayuno, el personal no fue muy amable (contestaron los dos días sin interes en el huesped No me volveria a hospedar ahi Las habitaciones
Business response:
Thank you for taking the time to provide us with your feedback. I understand you were unhappy with your recent stay. I want to assure you that we will be working with our team in order to improve.
Bad Muy groseros en la recepción me tiraron al suelo el pasaporte y me trató con groserías la señora de la recepción Nada
Business response:
Thank you for bringing this to our attention. We will address this immediately.
Frequently asked questions about La Quinta Inn & Suites San Antonio Airport
How is La Quinta Inn & Suites San Antonio Airport rated?
La Quinta Inn & Suites San Antonio Airport has a 3.9 star rating with 14,085 reviews.
When is La Quinta Inn & Suites San Antonio Airport open?
La Quinta Inn & Suites San Antonio Airport is closed now. It will open tomorrow at 12:00 p.m.