La Quinta Inn & Suites Secaucus Meadowlands

Business response:

Thank you for sharing your feedback! We're delighted to hear that you found our location convenient for your trips to Manhattan, with the bus stop just across the street. We're glad the bathroom met your cleanliness standards, but we also appreciate your note about the need for updates. Your feedback helps us improve, and we'll certainly take it into consideration as we look to enhance our facilities. We hope to welcome you back again soon! 

Business response:

Thank you for your feedback. We're glad to hear that you appreciated our location, value for money, cleanliness, and the early check-in option. Your comfort and satisfaction are important to us. We also acknowledge your comments regarding the need for a refreshment of the hotel. We are continuously working on improvements and your input helps us prioritize these efforts. We hope to have the opportunity to welcome you back and provide an even better experience in the future. 

Business response:

Thank you for your kind words about our large beds and the excellent connection to Manhattan. We're delighted to hear that you found these aspects of your stay enjoyable. We appreciate your suggestion regarding the need for a fresh coat of paint on the walls. Your feedback is invaluable, and we will certainly take it into consideration as we plan future updates to enhance the overall experience for our guests. We hope to welcome you back soon and provide you with an even better stay. 

Business response:

Thank you for taking the time to share your experience. We’re glad to hear that you appreciated our convenient location and found our staff to be friendly. However, we apologize for the state of the bathroom and the condition of the pool. We also regret that the gym closure was not communicated in advance. Your feedback is valuable to us, and we are working on addressing these concerns to enhance our guests' experience. We hope you’ll give us another opportunity to provide you with a better stay in the future. 

Business response:

Thank you for your kind review! We’re thrilled to hear that you enjoyed our breakfast and found the location convenient for your needs. It's wonderful to know that everything met your expectations during your stay. We hope to have the pleasure of welcoming you back to La Quinta Inn on your next visit! Best regards, 

Business response:

Thank you for sharing your positive feedback about your recent stay at La Quinta Inn. We are delighted to hear that you loved our convenient location for bus rides, as well as the included parking and lunch. We apologize for the initial oversight regarding the extra bed blankets, but we are glad our reception staff was able to quickly and welcomingly resolve the issue. Your kind words are greatly appreciated, and we look forward to welcoming you back for another enjoyable stay. Thank you for choosing La Quinta Inn.