La Quinta Inn & Suites Secaucus Meadowlands

Business response:

Thank you for your kind words and for highlighting the convenience of our location. We're glad you enjoyed the easy access to New York City and the great views of Manhattan from your room. It's also wonderful to hear that you appreciated the included breakfast and the hot water flow in the bathroom. We acknowledge your feedback about the bathroom being a bit outdated and appreciate your understanding that it was still functional. We're always working to improve our facilities and hope to provide an even better experience dur... read more

Business response:

Thank you for your kind words about our staff and the convenient location. We agree—they are indeed our greatest asset! We also appreciate your feedback regarding the rooms, lighting, and bathrooms. We're committed to making improvements and will certainly take your suggestions into account as we plan future renovations. We hope to welcome you back soon for an even better stay! 

Business response:

Thank you for your positive feedback! We’re glad to hear that you found the rooms comfortable and clean. We look forward to welcoming you back in the future. 

Business response:

Thank you for your positive feedback! We’re delighted to hear that you enjoyed our breakfast and appreciated the spacious room and convenient location. It’s great to know our team made a positive impression with their helpfulness and politeness. We appreciate your comments about the AC noise. We’ll look into this to ensure it doesn’t affect future stays. Thank you for recommending us, and we hope to welcome you back soon! 

Business response:

Thank you for recognizing our staff's friendliness and professionalism. We strive to provide excellent service and it's rewarding to hear that our team met your expectations. We apologize for any inconvenience caused by our cleaning schedule. We understand that daily cleaning is important for many of our guests. Please note that we offer additional cleaning services upon request. If you need more frequent cleaning during your stay, please let us know and we’ll be happy to accommodate. Thank you for your feedback, and we hope... read more

Business response:

Thank you for taking the time to share your feedback. We're pleased to hear that you found the hotel's location convenient for your trips to New York and that you were satisfied with the breakfast, room, and parking options. However, we sincerely apologize for the inconvenience caused by the swimming pool and gym being out of order during your stay. We understand how this may have impacted your overall experience, and we are working to ensure these facilities are fully functional for future guests. Thank you for choosing to ... read more

Business response:

Thank you for your review! We're pleased to hear that our location made your visit to NYC convenient, with the bus stop right outside the hotel. We appreciate your feedback regarding the cleanliness of the room and the condition of the carpet. We apologize for any inconvenience this may have caused and will address these concerns with our housekeeping team to ensure improvements are made. We hope to have the opportunity to welcome you back in the future. 

Business response:

Thank you for sharing your feedback! We're delighted to hear that you found our location convenient for your trips to Manhattan, with the bus stop just across the street. We're glad the bathroom met your cleanliness standards, but we also appreciate your note about the need for updates. Your feedback helps us improve, and we'll certainly take it into consideration as we look to enhance our facilities. We hope to welcome you back again soon!