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La Quinta Inn & Suites Stamford New York City
- Hotels
- Stamford, CT
About this business
Location details
135 Harvard Ave, Stamford, CT, 06902, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Would not recommend this hotel. I did not like anything about this hotel. The noise level in the hallways was very bad. We were not able to sleep because of it. The beds are very old and uncomfortable. My kids could feel the springs on them. The room smelled like wet dog and pee. The bathroom was not completely cleaned. Inside the drawers there were hairs. Trash was piled up on the hall trash containers. I would rather pay more money at another hotel but I would not stay at this hotel again. It smells like cigarettes all aro... read more
Business response:
Dear Alexandra, Please accept our apologies for the experience you may have had during your stay. Please know that I have passed on your concerns both to our housekeeping and maintenance team. I hope you will give us another chance to serve you. Thank You, General Manager Vijay Vasani
Disappointing The location Clean Room
Business response:
Dear Guest, Thank You for staying with us and giving us your feedback. I understand that you were not impressed with our location, we are located right off exit 6 on I-95 making the hotel accessible very easily. We hope to see you soon during your next trip to Stamford/NYC. Regards, General Manager, Vijay Vasani
Overall disappointed. Not coming back. No hot water. Staff didn’t know what they were doing. Hotel smelled gross. Bathroom was broken. Bed was uncomfortable.
Business response:
Dear Guest, I am very sorry your did not have satisfactory stay. Please get in touch with us with more details about your stay so we can address your concerns accordingly. Thank You, General Manager Vijay Vasani
Fire the staff The entire experience was horrendous from the room to the staff. This place is going down hill and we will no longer be staying here Service was horrible. Front desk had 3 employees that had no idea what was going on and took over 15 min to check us in. The room only had one soap and no lounge chair. The front desk associate stated they have been cutting back on costs. When I asked for soap for the shower she stated I had to go downstairs to get it because she was off the clock and the GM was walking around an... read more
Business response:
Dear Guest, Please accept our apologies for the experience you may have had. We recently underwent a complete system change and it may have take a few minutes longer then normal. We apologies for any inconvenience. Thank You, General Manager, Vijay Vasani
Disappointment No hot water for 24 hours!!!!! Staff was rude and had no hot water for 1 of my 3 days.
Business response:
Dear Ron, We did have an issue with our boiler and the repairs are completed. I will share your feedback with my team. We hope you will give us another opportunity to serve you. Regards, General Manager, Vijay Vasani
Fair
Did not like it. The rooms were not clean, the refrigerators didn’t work.
Business response:
Dear Regina, Sorry for the experience you had. We appreciate your time in giving us your valuable feedback. Please be assured that I have shared your review with my team. It is feedback such as your that helps us improve our services. We hope you will give us another opportunity to serve you. Thank You, Vijay Vasani General Manager
Fair The toilet was too low The bathroom needs deep cleaning and the toilet needs to be centered
Business response:
Dear Marissa, Thank You for staying with us and giving us your feedback. I have shared your feedback with our housekeeping team. We look forward to see you during your next trip to Stamford/NYC. Regards, General Manager, Vijay Vasani
Disappointing Was charged 3 times for a one night stay.
Business response:
Dear Jessica, Thank You for staying with us and giving us your feedback. We obviously do not charge 3 times for a stay, it is surely a pending authorization that sometimes shows up as a charge. They usually disappear withing 3-5 business days after checkout. Please get in touch with us if you are still having any charge issues. I hope you will forgive us and give us another opportunity to serve you. Best Regards, General Manager, Vijay Vasani
Frequently asked questions about La Quinta Inn & Suites Stamford New York City
How is La Quinta Inn & Suites Stamford New York City rated?
La Quinta Inn & Suites Stamford New York City has a 3.1 star rating with 6,599 reviews.
When is La Quinta Inn & Suites Stamford New York City open?
La Quinta Inn & Suites Stamford New York City is closed now. It will open tomorrow at 12:00 p.m.