This profile has been claimed by the business owner or representative.
La Quinta Inn & Suites Stamford New York City
- Hotels
- Stamford, CT
About this business
Location details
135 Harvard Ave, Stamford, CT, 06902, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Good When I arrived the staff member was on her personal phone and was not professional.
Business response:
Hello, thank you for sharing this with us. We strive to give the best customer service to every guest. I sincerely apologize that your experience was anything less than perfect. I have used your comments as an opportunity to review our service standards with the team. Your feedback is very much appreciated.
Never again. The heat was insanely loud, the room was filthy and the tv kept going out the Staff was pleasant
Business response:
Thank you for your feedback. We would like to apologize for the noise disturbance and the less than satisfactory state of your room. I have shared your comments with the appropriate departments for immediate correction. Thank you for staying with us and we hope that our efforts are noticed in the future.
liked the price but won't stay again Bathroom quality. Highway noise Staff and breakfast
Business response:
Thank you for your feedback. We apologize your stay was anything less than perfect. If you do consider us in the future as we hope, we could offer a room on the opposite side of the highway to ensure a restful night's sleep. On a brighter note, we are happy to hear that you enjoyed our complimentary continental breakfast. Thank you.
It was not as advertised The smell in the room
Business response:
Hello, we apologize your experience did not live up to expectation. Any feedback you have regarding this experience is greatly appreciated. Thank you for staying with us.
Very Poor
Fair breakfast and clealiness need to be improve
Business response:
Hello Jimmy, I apologize we did not live up to our standards. Our complimentary continental breakfast is as advertised. We do have the Stamford Diner conveniently located just next door if you are looking for a full American breakfast. Thanks again for your feedback as it will help us improve in the future.
Fair
Okay No hot water in the shower.
Business response:
Thank you for providing feedback with us. I apologize this occurred during your stay with us. We have looked into this matter and found that this was an isolated incident which has since been rectified. We hope that this experience does not prevent you from choosing to stay with us again in the future. Kindly, Jessica R.
Won't stay here again, not happy Room was way too small, Bathroom was no clean and very small, room card would not work had to keep going up and down stairs 4 times to the front desk to have them fix the card, before demanding someone to come up with us to let us in our room. Breakfast area was not clean and staff working in there was not helpful or nice so we left and had to buy breakfast. How close it was offthe highway
Business response:
Hello Stephanie, thank you for providing us feedback regarding your recent stay with us. We apologize for the issues you encountered during your stay. We are disappointed to hear that our staff did not ensure prompt access to your room. I have reviewed your comments with the appropriate departments for immediate correction. Kindly, Melissa G.
Frequently asked questions about La Quinta Inn & Suites Stamford New York City
How is La Quinta Inn & Suites Stamford New York City rated?
La Quinta Inn & Suites Stamford New York City has a 3.1 star rating with 6,599 reviews.
When is La Quinta Inn & Suites Stamford New York City open?
La Quinta Inn & Suites Stamford New York City is closed now. It will open tomorrow at 12:00 p.m.