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La Quinta Inn & Suites Stamford New York City
- Hotels
- Stamford, CT
About this business
Location details
135 Harvard Ave, Stamford, CT, 06902, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Okay Tv Remote didn’t work very good Girls at the counter were very pleasant to deal with
Business response:
John, I apologize that you TV remote was having issues during your stay. I will have maintenance take a look at it today. Please know that we are hear for you if there is ever a concern you can always contact our front desk for assistance or you can contact us directly. I appreciate you taking the time to give us your feedback on your stay, we value the feedback from our guests and hope to see you again soon. Thank you, Jim
Okay
Very Poor
Disappointing
Won’t stay there again Employees were rude and slow. Keys didn’t work to the room. Breakfast was bad Bed was comfy
Business response:
Thank you for your feedback Haley. We are happy to hear that you found the bed comfortable. We apologize that we failed to impress you with our level of service. We will review our expectations this with the team. We have also shared your comments regarding the keys with our maintenance department for immediate correction. We appreciate your feedback and hope you reconsider in the future.
I love the establishment but customer service requires higher standards. The front desk girl who works the late shift, who checked me in was extremely rude. She did not say hello when I walked in nor did she pull herself away from what she was doing to greet me. She did not lookup at me once except when she was sticking it to me. She denied everything I reserved online which was double beds, on the top floor, smoking room with a balcony. She gave me a single bed, 2nd Floor, no balcony, no smoking etc. Not only did I, but she... read more
Business response:
Good morning, First I would like to begin by saying thank you for taking the time to give us your feedback. We will use this feedback to help make improvements to our service. I am very sorry that we did not give you the experience that we expect each of our guest to receive. Please know that I will be addressing your feedback with the associate you have mentioned. We hope that you will give us another chance to show you how much we appreciate you in the your future travels. Please feel free to contact us directly with any q... read more
Was a bed to lay our heads in and shower and out the door ! The room smelled like cigarettes 🤮 ! Hated that Convenient ! Ck in and ck out easy breezy
Business response:
Thanks for the recommendation Stacey. I understand how unpleasant the smell of smoke can be, and I apologize that this occurred during your stay with us. Our front desk team is available 24 hours a day to assist when issues arise. I also understand how after a long busy day the last thing you want to do is change your room. We have shared your experience with our housekeeping team to prevent this from happening in the future. We look forward to your next visit with us. Kindly, Jessica
Fair Noisy and old heating / AC Location, good!
Business response:
We are glad to hear that you found our location convenient. We apologize for the noise disturbance. We have shared your feedback with our maintenance team for immediate correction. We hope this does not prevent you from choosing us again in the future. Thank you for sharing your feedback with us.
Okay
Frequently asked questions about La Quinta Inn & Suites Stamford New York City
How is La Quinta Inn & Suites Stamford New York City rated?
La Quinta Inn & Suites Stamford New York City has a 3.1 star rating with 6,599 reviews.
When is La Quinta Inn & Suites Stamford New York City open?
La Quinta Inn & Suites Stamford New York City is closed now. It will open tomorrow at 12:00 p.m.