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La Quinta Inn & Suites Stamford New York City
- Hotels
- Stamford, CT
About this business
Location details
135 Harvard Ave, Stamford, CT, 06902, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Fair
Disappointing A éviter absolument : propreté des parties communes douteuse, moquettes crasseuses et couvre lits tachés. Même pour une etape d'une nuit sur le chemin de New York, passez votre chemin !
Business response:
We appreciate your feedback Christian. This will help us improve our property. We have shared your comments with the housekeeping department for immediate correction. Thank you for staying with us.
I would never stay at that location again. They over booked our room. The pull out sofa in room we were switched to was disgusting. The bathroom was not clean. Overall the room was not what I expected. I’ve stayed at other LaQuinta hotels and never had a problem. The location was convenient.
Business response:
Nancy, I am very sorry to hear that we made the error of over booking your room type. This is definitely not something that occurs often. And I would like to apologize for the less than satisfactory state of your room. I have discussed your comments with my team, and we truly regret that we fell short of our service & quality standards during your stay. Thank you, Jim
Very Poor Bathroom was dirty and room smelled. Floors in hallways were dirty
Business response:
R, My deepest apologies. We pride ourselves on cleanliness and attention to detail. I have shared your comments with our housekeeping staff for immediate attention. Kindly contact me on your next visit, and I will personally ensure that your room is immaculate. Thank you, Jim
Horrible....they ripped me off I booked a smoking room....get there give my credit card an ID. They give me a room key. I check out the next day I check my bank account they charged me $250 extra for smoking in the room. Then tell me because it was a non smoking room. How am I to know if I don't work there. Horrible horrible Cleanliness
Business response:
Neisha, I have reached out to your directly regarding your concerns. I am looking forward to hearing from you. Thank you, Jim
Disappointing
will not stay there in future We had a horrible stay. Laundry was out of order. Free breakfast area was flooded and took 3 days with large blowers to dry the area out so eating was done in the hall. Staff did not know how to get message from the telephone. Housekeeping was very rude and would not do the room up on request. WiFi was OK
Business response:
Thank you for your feedback Jerry. We apologize for the experience. Due to the heavy rain and flash flooding that occurred during your stay we had to move our breakfast area. Our guest laundry washer and dryer has since been replaced. I have shared your comments regarding housekeeping with the team. This is certainly not in line with our culture and has been addressed. We sincerely apologize for the inconvenience and hope you reconsider staying with us again. Thank you, Taylor
Needs improvement Needs better maintenance also needs outlet in office kiosk that customers can fax out for a fee or pay complimentary minimum fees. Excellent reliable Wi-Fi, excellent parking , and closer to all.
Business response:
Dr. Darkwah, Thank you for your feedback. I am glad you found quality in our Wi-Fi and parking. As for the business center there are outlets available to our guests, and we would be pleased to fax and item for you at our front desk at no additional charge. Thank you for choosing LaQuinta!! Jim
Feo y sucio (Cambie de hotel en la primer noche) las instalaciones en general son muy viejas con malos olores. Reserve una habitación de no fumadores y me dieron una habitación de fumadores. No lo recomiendo Su ubicación
Business response:
We apologize for this experience Carlos. Unfortunately, we did not have any non smoking rooms available to offer you. Similar to requests such as high floor, close to elevator, etc. this a preference that we can not guarantee upon arrival. I can understand how frustrating this is especially when the entire area is sold out. We will keep your comments in mind when planning future changes. Thank you.
Frequently asked questions about La Quinta Inn & Suites Stamford New York City
How is La Quinta Inn & Suites Stamford New York City rated?
La Quinta Inn & Suites Stamford New York City has a 3.1 star rating with 6,599 reviews.
When is La Quinta Inn & Suites Stamford New York City open?
La Quinta Inn & Suites Stamford New York City is closed now. It will open tomorrow at 12:00 p.m.