La Quinta Inn & Suites Sunrise Sawgrass Mills

Business response:

Dear Deroci, Thank you so much for your wonderful review! We are thrilled to hear that you had a great experience during your stay with us. Your kind words mean a lot to our team. We strive to provide exceptional service and create a welcoming atmosphere for all our guests. We look forward to welcoming you back on your next visit! With appreciation, Hotel Management 

Business response:

Dear Hans, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience caused by the elevator being out of service during your stay. We completely understand how frustrating it can be—especially when you're on vacation and traveling with luggage. Please know that restoring full functionality is a top priority, and we’re working diligently to resolve the issue as quickly as possible. In the meantime, our staff is always available to assist with luggage or any other needs to make your sta... read more

Business response:

Thank you for your kind words! We’re delighted to hear that you enjoyed our rooms and that our team’s service made a positive impression on your stay. Your feedback regarding the breakfast is appreciated—we understand the importance of variety, and we’ll take your comment into consideration as we work to improve. We hope to welcome you back again soon! Warm regards, Hotel Management 

Business response:

Dear Oscar, Thank you for sharing your experience. We’re pleased to hear you enjoyed our quiet location and found value in your stay. However, we sincerely apologize for the inconvenience caused by the elevator being out of service during your visit. We understand how difficult that can be, especially when managing luggage. We’re actively working to resolve the issue and appreciate your patience and understanding. We hope to have the opportunity to welcome you back with a smoother experience. Sincerely, Hotel Management 

Business response:

Dear Carmen, Thank you for recently staying with us at La Quinta Inn & Suites by Wyndham Sawgrass Mills. We appreciate your feedback and are glad to hear about your appreciation to our staff during your stay. We take great pride in our team and we will make sure to pass along your kind words. And we equally appreciate your comments about our facilities. Rest assured that improvements are underway to enhance the overall experience for our loyal guests. We after all aim to uphold the highest standards and exceed everyone's exp... read more