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La Quinta Inn & Suites Tacoma - Seattle
- Hospitality
- Tacoma, WA
About this business
Location details
1425 E 27th St, Tacoma, WA, 98421, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Fair
We will never book here again. Room looked old and needs updates. We had to wait because the room was not ready. The room had strong smell. The breakfast was not worth price we paid for the room. Way overpriced for the quality of room. We will never book here again. Room was big.
Business response:
I am sorry to hear we were not able to meet your needs. I hope you were able to talk with someone while you were here, to assist you. We appreciate your feedback and thank you for staying with us.
Okay
Worst Stay Ever Cast off of blood on ceiling, floor, and lamp. Can't figure out how to skate pictures without ceasing a link to my personal gallery. People banging and yelling outside our door and fighting in neighboring room all night. Did not feel safe. Front desk followed and watched us continually at after check-in continuously telling us not to bring dogs in or smoke in room. As if we didn't understand the first 3 times he made the same statement. We were so tired after driving and getting in at 1 am. We slept in our ow... read more
Business response:
I am so sorry to hear about your experience. We usually try to ensure other guests are quiet in the night. I appreciate your feedback and will work with my team. JB - GM
Service not very professional Made reservations had no record when we got there's so not well organized
Business response:
I am sorry to hear my staff did not find your reservations. Our systems with Bookings.com is usually very good. We appreciate you staying with us. JB - GM
Fair the freeway was noisy, the bed was to firm even though they stated they had comfort tops. Some how a do not disturb was put on our room and we never got room service, even though ours was still in our room. The area was isolated and there was nothing around the actual hotel. the floor was quiet
Business response:
Thank you for staying with us. I am sorry to hear you did not receive service due to the do not disturb sign, and I am sorry the interstate traffic woke you up. We appreciate you. JB - GM
Just there. Heat was broke and no one followed up on it. Beds extremely hard. Gym equipment is old and cluncky. Closeness to the Dome.
Business response:
Thank you for your review. I am sorry to hear that your heater was not fixed during your stay and appreciate you telling us about it. I am letting maintenance know so it will be taken care of immediate. I do apologize that we didn't correct that while you were here. ST - AGM
Met expectations Hot water in room very slow. No shampoo
Business response:
Thank you for your review. I apologize for the hot water and do hope our front desk was able to get you shampoo. Thank you for staying with us! ST - AGM
Schade, dass ein so gute Hotel durch eine schlechtes Hotelmanagement beeinträchtig wird. Das Management war nicht da wenn man es brauchte und das Personal an der Lobby darf ohne Management keinen Kreditkartenwechsel vornehmen. Ich habe mich beim benutzen vom Notausgang in einer normalen Situation am Schliessmechanismus verletzt. Kaum auszudenken, was bei einem Notfall passieren würde. Grosse Zimmer
Business response:
Vielen Dank für Ihre Bewertung. Ich entschuldige mich für die Tür und würde es begrüßen, wenn Sie uns wissen lassen könnten, welche Tür es ist, damit wir es untersuchen können. Danke, dass Sie bei uns bleiben. (Translation via Google translate.) ST - AGM
Frequently asked questions about La Quinta Inn & Suites Tacoma - Seattle
How is La Quinta Inn & Suites Tacoma - Seattle rated?
La Quinta Inn & Suites Tacoma - Seattle has a 3.8 star rating with 6,451 reviews.
When is La Quinta Inn & Suites Tacoma - Seattle open?
La Quinta Inn & Suites Tacoma - Seattle is closed now. It will open tomorrow at 12:00 p.m.